Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsealyn Pimentel

Summary

Hard working professional with excellent customer service and interpersonal skills. Able to multi-task, works well under pressure and is always willing to take on additional responsibilities while managing direction from supervisors. Organized, self-motivated and a true team player. Authorized to work in the US for any employer

Overview

12
12
years of professional experience
1
1
Certification

Work History

Shipping Clerk/Material Handler

KBR
08.2019 - Current
  • Responsible for keeping records of all products shipped and received in the company
  • Packing military aircraft parts in shipping containers, developing mailing labels and shipping documents and ensuring that all orders have been filed correctly.
  • Improved shipping efficiency by streamlining packing and labeling processes.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
  • Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
  • Negotiated competitive rates with carriers, reducing overall shipping costs for the company.

Data Entry Clerk

Discover Books
08.2018 - 05.2019
  • Information processing, data entry, boxing up books, reading orders accurately, organization of books in the warehouse.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
  • Collaborated with IT department to troubleshoot software issues, leading to a more stable data entry environment.
  • Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
  • Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.

Warehouse Worker

Macy's Warehouse
11.2017 - 08.2018
  • Safely, accurately, and productively receive, pack, pick, keep, and ship merchandise
  • Utilize hand-held computers, PCs, and other similar devices to perform tasks accurately and productively
  • Adhere to all standard safety and operating procedures and/or security guidance
  • Utilize power equipment as may be directed by the supervisor or manager
  • Perform clearing of jams on elevated conveyor systems by following the procedures on conveyor lockout
  • May be expected to perform special assignments or projects and additional related duties.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.

Maintenance Mechanic

3-Minute Express Car Wash
04.2015 - 02.2017
  • Helped maintain wash systems, including the maintenance and repairs of electrical, plumbing, and all other car wash systems in addition to equipment installations
  • Participating in equipment upgrades and new location tunnel conversions
  • Kept in contact with the supervisor, car wash manager, and store personnel on the status of repairs.
  • Reduced equipment downtime by conducting routine preventive maintenance on machinery and tools.
  • Collaborated with other team members to complete larger-scale projects in a timely manner.
  • Increased equipment lifespan by consistently maintaining optimal functionality through repairs and adjustments.
  • Improved facility efficiency by performing regular maintenance tasks and addressing issues promptly.

Cashier/Customer Service

Lowe's
10.2011 - 03.2014
  • Customer service roles including sales, returns, inventory, and additional duties as assigned.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.

Education

AA - Liberal Arts

University of Hawaii Maui College
Kahului, HI
06.2011

High School Diploma -

King Kekaulike High School
Pukalani, HI
06.2006

Skills

  • Warehouse Associate
  • Order Puller
  • Shipping Receiving
  • Picker Packer
  • Forklift
  • Shipping
  • Unloading
  • Loading
  • General Labor
  • Pallet Jack
  • Materials Handling
  • Microsoft Word
  • Customer Service
  • Data Entry
  • Maintenance
  • RF Scanner
  • Materials Transport
  • Order Management
  • Forklift Operation
  • International Shipping
  • Logistics Coordination
  • Quality Assurance
  • Time Management
  • Shipping and Receiving
  • Data Collection
  • Product Knowledge
  • Building Maintenance
  • Maintenance Scheduling
  • Troubleshooting Expertise
  • Equipment Maintenance and Repair

Certification

Forklift Certification

Timeline

Shipping Clerk/Material Handler

KBR
08.2019 - Current

Data Entry Clerk

Discover Books
08.2018 - 05.2019

Warehouse Worker

Macy's Warehouse
11.2017 - 08.2018

Maintenance Mechanic

3-Minute Express Car Wash
04.2015 - 02.2017

Cashier/Customer Service

Lowe's
10.2011 - 03.2014

AA - Liberal Arts

University of Hawaii Maui College

High School Diploma -

King Kekaulike High School
Chelsealyn Pimentel