Chelsea Montgomery
Bastrop,TX
Summary
A reliable and dedicated pharmacy technician with over 10 years retail experience in routinely preparing medications for patients, maintaining medication inventory and answering patients questions to the best of my ability and knowledge.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
Smithville Pharmacy
10.2017 - Current
- Supervised daily pharmacy operations, ensuring compliance with safety and regulatory standards.
- Mentored junior technicians, enhancing team knowledge and improving workflow efficiency.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
- Counted, measured, and compounded medications following standard procedures.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
- Collected co-payments or full payments from customers.
- Reviewed and verified customer information and insurance provider information.
- Managed opening and closing duties for pharmacy.
Pharmacy Technician
CVS Pharmacy
01.2015 - 09.2017
- Entered new patient profiles and prescriptions into medication input software system.
- Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters.
- Worked closely with pharmacists and used medication input software to safely and accurately dispense medication.
- Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists.
- Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
- Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders. Also managing expired medications in regards to returning to our outside vendor.
- Verified patient data and billing information.
Cashier
Schulman Theaters Lost Pines 8
06.2013 - 01.2015
- While working at Lost Pines 8 I had experience in a variety of positions. I worked as a cashier selling movie tickets, popcorn, drinks and variety of other foods. I worked as bowling attendant, an usher cleaning theaters, arcade attendant, and also a party hostess. I had much customer experience while working at the theater.
Education
Pharmacy Technician Certification - Pharmacy Technician
Austin Community College
Austin, TX12-2014
High School Diploma -
BASTROP HIGH SCHOOL
BASTROP, TEXAS06-2012
Skills
- Effective problem resolution
- Inventory management
- Efficient and accurate
- Exceptional patient care and interaction
- Data entry, prescription processing, abbreviation comprehension, insurance experience
- Fast learner and adaptability
- Organized filing of electronic and handwritten prescriptions
- Attention to detail
- Time management, Workflow optimization
- Continuous learning
- Excellent telephone etiquette
Certification
- Certified Pharmacy Technician (PTCB) 2014-12-05
- Registered Pharmacy Technician (TSBP) 2014-12
Timeline
Lead Pharmacy Technician
Smithville Pharmacy
10.2017 - Current
Pharmacy Technician
CVS Pharmacy
01.2015 - 09.2017
Cashier
Schulman Theaters Lost Pines 8
06.2013 - 01.2015
Pharmacy Technician Certification - Pharmacy Technician
Austin Community College
High School Diploma -
BASTROP HIGH SCHOOL