Chelsea Thompson
Cleveland ,TX
Summary
Hardworking and passionate front desk associate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable at managing multiple priorities with a positive attitude, with the willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Guest Service Advisor
European Wax Center
09.2022 - 01.2024
- Maintained high levels of cleanliness and organization in all public areas, elevating the overall guest experience.
- Assisted in the coordination of events and functions held at the property, ensuring seamless execution and positive experiences for all attendees.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Front Desk Receptionist
The Boardroom Salon For Men
08.2020 - 09.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Pharmacy Technician Trainee
Cleveland Pharmacy
03.2018 - 07.2020
- 1. Pharmacy Technician: Assist pharmacists in dispensing medications, preparing prescription orders, and helping patients with medication information and inquiries. Must have strong attention to detail and excellent customer service skills.
- 2. Certified Pharmacy Technician: Responsible for accurately counting and measuring medications, labeling prescriptions, and maintaining inventory levels. Must be certified by the Pharmacy Technician Certification Board (PTCB) and have a thorough understanding of pharmaceutical calculations.
- 3. Pharmacy Technician Trainee: Learn the basics of pharmacy operations, including prescription processing, insurance billing, and medication compounding. This entry-level position is ideal for individuals interested in pursuing a career in pharmacy.
Education
GED -
Kings Christian Academy
GoodrichSkills
- Written and verbal communication skills
- Customer service
- Multitasking and prioritizing
- Dependability
- Familiarity with Microsoft Office
- Problem-solving
- Ability to work under pressure
- Attention to detail
Timeline
Guest Service Advisor
European Wax Center
09.2022 - 01.2024
Front Desk Receptionist
The Boardroom Salon For Men
08.2020 - 09.2022
Pharmacy Technician Trainee
Cleveland Pharmacy
03.2018 - 07.2020
GED -
Kings Christian Academy
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