Chelsea (YoungYe) Seo

• Accomplished $800K sales in Q3 of 2023 & project $1M 2023 annual sales.
• Launched client brands to major retailers, including CVS (1,600 stores Q3 2022), Albertsons (750 stores, Q2 2023), Walmart CA (350 stores Q1 2023), Southeastern Grocers (200 stores Q3 2023), and Giant Tiger (200 stores Q4 2022).
• Utilized market research and global beauty trade shows (Cosmoprof, ECRM) to expand the company’s B2B sales channels by 130%, driving active projects through the implementation of consistent follow-up practices.
• Maintained relationships with 450 big box retailer buyers and 40 wholesaler accounts to foster continued growth and success.
• Opened e-com selling opportunity with Vitacost, CVS.com, SHEIN Vendor Program, UNFI.com, and more.
• Collaborated with marketing and design teams to manage brand deck curation and finalize projects efficiently and timely.

Amazon, Walmart.com, Mirakl

• Managed Amazon and Walmart.com sponsorship and maintained below 25% of ACOS per keywords for beauty & fashion listings.
• Optimized a total of 600 listings with effective keywords, descriptions, bullet points, and graphics by utilizing Helium 10, Google Keyword Planner, and Google Trend.
• Achieved $610K online sales in 2021 for Amazon.com & Walmart.com.
• Developed company Amazon brands' stores, A+ content, and video to ultimately increase 125% exposures on listings collaborating with marketing and design teams.
• Managed customer service messages and calls to ensure account health remained in the green zone by maintaining open lines of communication with the shipping and logistics team.
• Assigned schedules and tasks to designers and sales associate for sales/marketing projects.

• Curated targeted social media content for cliental brands, resulting in 140% increase in engagement rates.
• Assisted the sales director in various tasks such as vendor documentation, sales meeting presentations, and operation management.
• Utilized Google Trend and Keyword Planner to generate multiple sets of effective hashtags for Instagram content to increase post exposure.

• Played an instrumental role in task delegation and staff scheduling for the organization, which comprised a total of 20 staff members and 50 volunteers across three festivals and 50 events.
• Led weekly General Body Meetings (GBM) to boost volunteer engagement and retention within the organization.
• Assisted directors in their daily responsibilities and ensured efficient management and smooth operation of the organization.