Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsee Cool

Erie ,PA

Summary

Dynamic IT Project Manager with a proven track record at Erie Insurance, adept at implementing Agile methodologies to enhance project delivery. Skilled in risk management and data analytics, I foster collaboration across teams, driving successful outcomes while prioritizing mental health wellness. Excels in utilizing JIRA and Clarity for efficient project execution.

Overview

10
10
years of professional experience

Work History

IT Project Manager

Erie Insurance
04.2022 - Current
  • Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members. Working with all employees to implant technology changes to the organization as a whole using the latest programs such as JIRA and clarity.

Program Manager

Cheervibe
01.2022 - 01.2023
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Management of parents and team members.

Mental Health Case Manager

Community Counseling Center
01.2018 - 11.2021
  • Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
  • Supervised In-Home Support Counselor on clinical issues, casework issues and written reports for each case.
  • Addressed clients'' psychosocial needs by referring them to appropriate resources and services.

Admission

Mercyhurst University Residence Life
10.2018 - 05.2019

Worked with college to recruit top candidates as based on academic and athletic ability

IT Project Manager

Spencer Technologies
05.2015 - 04.2018
  • Facilitated communication among team members to solve complex technical challenges efficiently and effectively worked with companies with a global footprint.

Education

Integrated Marketing And Business - Project Manager And Marketing

Mercyhurst University
Erie, PA
05.2014

Skills

  • Risk management
  • IT infrastructure management
  • Root-cause analysis
  • Data analytics
  • Scrum framework
  • Business analysis
  • Project scheduling
  • Organized
  • Outgoing
  • Focus on mental health wellness
  • Time management
  • Agile
  • Clarity
  • Jira
  • Adobe suite
  • Nitro

Timeline

IT Project Manager

Erie Insurance
04.2022 - Current

Program Manager

Cheervibe
01.2022 - 01.2023

Admission

Mercyhurst University Residence Life
10.2018 - 05.2019

Mental Health Case Manager

Community Counseling Center
01.2018 - 11.2021

IT Project Manager

Spencer Technologies
05.2015 - 04.2018

Integrated Marketing And Business - Project Manager And Marketing

Mercyhurst University
Chelsee Cool