Chelsee Roy
Houston,Texas
Summary
Highly efficient Houston Behavioral Health Hospital well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
14
14
years of professional experience
Work History
HIM Clerk Medical Records
Houston Behavioral Healthcare Hospital
04.2022 - Current
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Work System AIS word,excel,powerpoint, symbol the charts,pick charts from the units, print out doctors notes send reports to different mangers
- print out patients discharge list and reports ,also bed board repots for the census
Administrative Assistant/Receptionist Assistant
DHL E Commerce
11.2017 - 05.2023
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- 2017 Process inbound and outbound mail within a timely manner to depart.
- 2018 Holiday Supervisor in the inbound department.
Secretary/Administrative Assistant/Receptionist Assistant
A Plus Tax Service
02.2010 - 04.2022
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Composed inter-office correspondence and provided product and service information to customers.
Lead Direct Care Staff Member
N G & B Enterprise
01.2014 - 03.2016
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Administered medication as directed by physician.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Trained new staff members on best practices for direct care, leading to improved team performance.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Patient Account Representative
West Park Springs
02.2015 - 02.2016
- Worked with customer to create debt repayment plan based on current financial condition.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Investigated customer credit references and approved credit lines.
- Verify all insurance medicaid. medicare, commercial insurance benefits collections and co-pay
Education
High School Diploma -
North Shore Senior High School
Houston, TX06.2012
Skills
- Database entry
- Prioritization
- Problem-Solving
- Meeting Coordination
- File Maintenance
- Information Processing
- Record preparation
Timeline
HIM Clerk Medical Records
Houston Behavioral Healthcare Hospital
04.2022 - Current
Administrative Assistant/Receptionist Assistant
DHL E Commerce
11.2017 - 05.2023
Patient Account Representative
West Park Springs
02.2015 - 02.2016
Lead Direct Care Staff Member
N G & B Enterprise
01.2014 - 03.2016
Secretary/Administrative Assistant/Receptionist Assistant
A Plus Tax Service
02.2010 - 04.2022
High School Diploma -
North Shore Senior High School
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