Chelsee Wrice
Dallas
Summary
To obtain a customer service position in a dynamic and growth-oriented company where I can utilize my excellent communication skills to provide top-notch service to customers.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Truist Bank
01.2022 - Current
- Responded to customer inquiries via phone, email, and chat
- Resolved customer complaints and concerns in a fair and timely manner
- Provided product information and recommendations to customers
- Collaborated with internal teams to resolve customer issues
Customer Service Representative
Parallon
01.2015 - 01.2021
- Handled high-volume of customer calls and responded to customer emails
- Addressed customer concerns and provided solutions to meet their needs
- Documented customer interactions and maintained accurate records
Education
High school Diploma -
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Strong attention to detail and organizational skills
Timeline
Customer Service Representative
Truist Bank
01.2022 - Current
Customer Service Representative
Parallon
01.2015 - 01.2021
High school Diploma -
Similar Profiles
Orinthia (O.J.) BeaversOrinthia (O.J.) Beavers
Senior Mortgage Underwriter at Truist Bank (formerly SunTrust Bank)Senior Mortgage Underwriter at Truist Bank (formerly SunTrust Bank)
Tiaranee Williams-KelleyTiaranee Williams-Kelley
Business Client Care Servicing Specialist I at Truist BankBusiness Client Care Servicing Specialist I at Truist Bank
Eleonora GómezEleonora Gómez
Senior Relationship Banker at Truist BankSenior Relationship Banker at Truist Bank
MARCUS WINSTONMARCUS WINSTON
MERS Specialist 1 at Truist BankMERS Specialist 1 at Truist Bank
Casey AdesuluCasey Adesulu
Medical Assistant at OUI MEDICAL INCMedical Assistant at OUI MEDICAL INC