CHARLES EASTERLING
GREENVILLE,SC
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
9
9
years of professional experience
Work History
Bar Manager
Cowboy Up Saloon
01.2023 - Current
- Over seeing and monitored cash drawers and reconciled drawers against cash register reports at the close of business
- Supervised and trained staff on preparing and delivering drinks, handling food, setting up bar and beginning and end of shift to facilitate operations
- Developed signature cocktails to support bar marketing and increase profits
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Scheduling staff
- Inventory ordering
Front of House Manager
Rigsby's Smoked Burgers and Wings
01.2020 - 01.2022
- Over seeing and monitored cash drawers and reconciled drawers against cash register reports at the close of business
- Supervised and trained staff on preparing and delivering drinks, handling food, setting up bar and beginning and end of shift to facilitate operations
- Developed signature cocktails to support bar marketing and increase profits
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Scheduling staff
- Inventory ordering
Bartender Shift Manager
Study Hall
01.2018 - 01.2020
- Over seeing and monitored cash drawers and reconciled drawers against cash register reports at the close of business
- Supervised and trained staff on preparing and delivering drinks, handling food, setting up bar and beginning and end of shift to facilitate operations
- Developed signature cocktails to support bar marketing and increase profits
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
Testing Technician
J.A King
01.2016 - 01.2017
- Build insturnemt panels for different model cars
- Write reports for car manufacturers (Mercedes, Tesla, BMW, etc.)
- Using excel to keep inventory on part
- Meet with clients to discuss project loads
Crew Forman
Bishop Landscaping
01.2016 - 01.2017
Education
High School Diploma -
Dorman High School
01.2014
Skills
- Communication
- Leadership
- Problem Solving
- Time Management
- Attention to detail
- Teamwork
- Adaptability
- Customer Service
- Product Knowledge
- Active listening
- Multitasking
- Pursuasive
Languages
English
Timeline
Bar Manager
Cowboy Up Saloon
01.2023 - Current
Front of House Manager
Rigsby's Smoked Burgers and Wings
01.2020 - 01.2022
Bartender Shift Manager
Study Hall
01.2018 - 01.2020
Testing Technician
J.A King
01.2016 - 01.2017
Crew Forman
Bishop Landscaping
01.2016 - 01.2017
High School Diploma -
Dorman High School
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