Chelseka Mae Olalia
Seattle,WA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
2
2
years of professional experience
Work History
Shift Leader
Auntie Anne's Pretzels
03.2024 - Current
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
Shift Leader
Cinnabon
11.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Handled counting till at the start/end of day and depositing.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Served beverages and packed up orders in a fast pace environment.
Education
No Degree - BSN Nursing
Seattle University
Seattle, WA06.2028
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Customer Service Focus
- Role Modeling
Accomplishments
- Volunteered as an intern for an organization called AGE UP which is local to the south end where it empowers young men and women to learn about building community, social justice, healthy relationships, and progressing as a young adult while playing ultimate frisbee (2018-2021)
Languages
Tagalog
Limited Working
Spanish
Limited Working
English
Native or Bilingual
Timeline
Shift Leader
Auntie Anne's Pretzels
03.2024 - Current
Shift Leader
Cinnabon
11.2021 - Current
No Degree - BSN Nursing
Seattle University
Similar Profiles
Marcus (Mark) GallegoMarcus (Mark) Gallego
Team Member at Auntie Anne's PretzelsTeam Member at Auntie Anne's Pretzels
Carly WallsCarly Walls
Assistant Manager at Auntie Anne's PretzelsAssistant Manager at Auntie Anne's Pretzels
Faten HeninFaten Henin
Cashier at Auntie Anne's PretzelsCashier at Auntie Anne's Pretzels
Alexis ReyesAlexis Reyes
Crew Team Member at Auntie Anne's PretzelsCrew Team Member at Auntie Anne's Pretzels
Olivia FontanaOlivia Fontana
Senior Inventory Lead at All The Best Pet CareSenior Inventory Lead at All The Best Pet Care