CHELSEY ALLEN
Jonesboro
Summary
My work ethic is known for devotion to task completion, dedication as a team member and being a fast and productive learner. I specialize in financial management, operational oversight, and team leadership. I excel in problem-solving, communication, and organizational improvements to ensure smooth office operations and staff coordination. I work well under pressure and am a fast paced employee.
Overview
13
13
years of professional experience
Work History
Business Office Manager
Hillside Medical Lodge
02.2023 - 12.2024
- Ensuring accurate financial records
- Trained, supervised and evaluated staff performance
- Organized filing systems for easy retrieval of documents
- Processed invoices, and upkeep of payment management.
- Provided customer service support to clients by responding to inquiries in a timely manner
- Implemented policies and procedures to ensure compliance with local regulations
- Monitored accounts receivable, advising of delinquencies or other account irregularities
- Point Click Care experience
Assistant Director
Miracles and Blessings Recovery Home
01.2019 - 01.2022
- Monitored staff performance, provided feedback and conducted annual reviews
- Lead marketer
- Developed strategic plans to meet organizational goals and objectives
- Conducted training sessions on new processes or products for internal staff members
- Led weekly meetings with department heads to review progress towards project milestones
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed
- Oversaw purchasing and inventory
- Accounts receivable/payable
Elderly Caregiver
Rocking Chair Ranch
01.2012 - 01.2020
- Provided companionship and emotional support to elderly clients
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating
- Assessed client's needs and developed individual care plans accordingly
- Transported clients to medical appointments or other necessary outings
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients
- Administered medications according to physician instructions
- Provided emotional support during end-of-life transitions
- Upkeep of all charting and notes required by state law.
Education
High School Diploma - undefined
Gatesville High School
Gatesville, TX03.2011
Skills
- Business operations management
- Records Management
- Account Reconciliation
- Workflow Planning
- Team Building
- Office Management
- Payroll Management
- Financial Administration
- Expense Tracking
- Training and coaching
- Credit and collections
- Deadline Management
Timeline
Business Office Manager
Hillside Medical Lodge
02.2023 - 12.2024
Assistant Director
Miracles and Blessings Recovery Home
01.2019 - 01.2022
Elderly Caregiver
Rocking Chair Ranch
01.2012 - 01.2020
High School Diploma - undefined
Gatesville High School
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