Chelsey Black
Hubbard,OH
Summary
Compassionate and skilled Physical Therapist Assistant with background in providing support for comprehensive patient care. Have experience in implementing physical therapy treatment plans, assisting patients in exercise routines, and utilizing therapeutic techniques under the direction of physical therapists. Possess strong interpersonal skills, ability to motivate patients during rehabilitation, and adeptness in using adaptive equipment for diverse needs. Contributed to improved patient mobility and pain reduction through effective collaboration with healthcare teams and personalized patient care approaches. Reliable professional with background in medical reception and patient coordination. Experienced in managing front desk operations, scheduling appointments, maintaining medical records confidentially and providing high quality customer service to patients. Strong communication skills, adept at multi-tasking and problem-solving capabilities demonstrated through previous role. Made significant impact by improving office efficiency and fostering positive relationships with patients.
Overview
3
3
years of professional experience
Work History
Physical Therapist Assistant
Action Physical Therapy & Rehabilitation
Hubbard, OH
10.2021 - Current
- Maintained accurate documentation of patient progress including notes from sessions and outcomes achieved during treatment.
- Actively participated in continuing education courses relevant to physical therapy practice.
- Designed home exercise programs to support continuation of therapeutic plan.
- Enhanced professional development and clinical knowledge through continuing education and peer reviewed literature.
- Maintained therapy spaces and equipment in top condition by cleaning, sanitizing and inspecting for damages.
- Emailed necessary intake forms to new clients before first appointment.
- Demonstrated knowledge of anatomy, physiology, kinesiology, biomechanics, pathology, neurology and other related topics pertinent to physical therapy practice.
- Educated patients and family members about proper exercise techniques, safety measures, and injury prevention strategies.
- Assisted in developing individualized treatment plans for each patient based on their needs.
- Greeted patients, verified insurance information and collected copays.
- Scheduled appointments, managed patient records and updated medical histories.
- Prepared and maintained accurate medical charts for each patient visit.
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
- Processed payments, reconciled accounts receivable reports and generated invoices for services rendered.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
- Created new patient files upon request while adhering to organizational policies regarding file maintenance.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Education
Associate of Science - Physical Therapy
Pennsylvania State University
Sharon, PA08-2021
Skills
- Heavy caseloads
- HIPAA Requirements
- Patient Education
- Patient service
- Confidential information
- Progress reports
- Medical Terminology
- Customer Service
- Scheduling appointments
- Document Management
- Payment Collection
- Medical Charting
- HIPAA Compliance
- Medical office administration
- Referral Verification
- Appointment Scheduling
- Co-payment collection
- Microsoft Office
- Point of sale system
References
References available upon request.
Timeline
Physical Therapist Assistant
Action Physical Therapy & Rehabilitation
10.2021 - Current
Associate of Science - Physical Therapy
Pennsylvania State University
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