Chelsey Bourque
East Waterboro
Summary
Real estate professional and a compassionate direct support caregiver, with a record of highly productive task completion and efficient service delivery. Specialized in behavioral support, personal care assistance, and adaptive communication techniques. Utilizes innovative and creative ideas, while using a strategic marketing plan, and a unique pricing methodology. Strong advocacy and listening abilities foster client well-being and positive interactions.
Overview
11
11
years of professional experience
4
4
Certification
Work History
Realtor
Keller Williams Realty - Greater Portland
Portland
03.2025 - Current
- Conducted open houses and showings, showcasing properties to prospective buyers.
- Advised clients on market trends and local conditions to facilitate informed decision-making.
- Researched zoning regulations to ensure compliance when preparing property listings.
- Assisted clients in securing financing options, including mortgages and loans.
- Collaborated with colleagues to devise strategies for attracting new clientele.
- Maintained up-to-date knowledge of laws governing real estate transactions to ensure regulatory compliance.
Residential Program Assistant Administer/DSP/CRMA
Waban Projects
Sanford
01.2015 - Current
- Trained new assistant managers across various programs to ensure effective onboarding.
- Maintained deadlines for finances, logistics, and coordination among teams.
- Provided mental and physical support, including personal care and behavioral assistance.
- Conducted training sessions to share knowledge with coworkers and management.
- Coached and mentored direct reports without disrupting workflow or budget constraints.
Residential Program Manager/DSP/CRMA
Waban Projects
Sanford
07.2020 - 10.2021
- Mentored new staff on clinical operations, supervision, budgeting, licensing, billing, and documentation.
- Conducted daily and monthly billing reports, consistently meeting or exceeding financial expectations.
- Maintained overtime within 0-2% while managing staff schedules and covering shifts.
- Executed HR responsibilities including hiring, supervision, coaching, performance reviews, and terminations.
- Supervised client-centered operations with a team of 6 or more direct reports, and 24-hour staffing, while enhancing customer service and communication skills.
- Processed bi-weekly payroll duties ensuring accuracy of staff time sheets.
Manager
Aroma Joes
Alfred
06.2014 - 01.2015
- Conducted weekly inventory assessments to maintain stock levels.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Recruited employees to strengthen team capabilities in a fast-paced environment.
- Adapted quickly to challenges in a dynamic work setting.
Education
Sales Agent - Realtor
The Real Estate Learning Group
South Portland, ME05-2024
Associate of Applied Science - Business Finance
York County Community College
York, ME06-2020
Diploma -
Massabesic High School
Waterboro, ME06.2012
Skills
- Client relationship building and management
- Positive and professional
- Regulatory compliance
- Team collaboration
- Communication skills
- Administrative support
- Property research
- Customer service
- Problem resolution
- Organization skills
Certification
- Certified Residential Medication Aide
- CPR
- Direct Support Professional
Languages
English
References
References available upon request.
Timeline
Realtor
Keller Williams Realty - Greater Portland
03.2025 - Current
Residential Program Manager/DSP/CRMA
Waban Projects
07.2020 - 10.2021
Residential Program Assistant Administer/DSP/CRMA
Waban Projects
01.2015 - Current
Manager
Aroma Joes
06.2014 - 01.2015
Sales Agent - Realtor
The Real Estate Learning Group
Associate of Applied Science - Business Finance
York County Community College
Diploma -
Massabesic High School
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