Chelsey Brody
Los Angeles,CA
Summary
With 5 years of progressive HR experience in fast-paced start-up environments, managing payroll, benefits, compliance, onboarding, and employee relations for multi-state, fully remote teams. Skilled at quickly mastering new systems and processes, having led multiple HRIS implementations under tight deadlines. Recognized for problem-solving, clear communication, and developing scalable, compliant HR operations that improve both efficiency and the employee experience.
Overview
3
3
years of professional experience
Work History
People Operations Manager
Fuel Cycle
06.2024 - Current
- Serve as primary People Ops lead, overseeing HR operations (payroll, benefits, compliance, onboarding/offboarding, and employee lifecycle) for a fully remote workforce across 22 states with varying compliance requirements.
- Manage semi-monthly payroll in Paylocity for 110 employees and 5 international employees, resolving complex issues monthly (retro pay, tax adjustments, garnishments) and ensuring compliance with multi-state tax laws
- Administer benefits programs (medical, dental, vision, FSA/HSA, commuter, STD/LTD, COBRA), reducing vendor errors by 30% and increasing open enrollment participation by 98% through office hours and lunch & learns.
- Led the implementation of four HR systems — Paylocity, BSwift, HiBob, and Navia — in under two months
- Designed and implemented standardized HR processes and SOPs, decreasing payroll errors by 80% and improving audit readiness scores by 45%.
- Built and maintain a compliance calendar, ensuring 100% on-time completion of federal, state, and city requirements (ACA, ERISA/Form 5500 & SAR, EEO-1, Medicare Part D, CA SB 553).
- Delivered CA SB 553 Workplace Violence Prevention training, achieving a100% completion rate within the required compliance period.
- Advised managers on performance issues and investigations, increasing resolution consistency and reducing repeat employee relations cases
- Updated handbook policies and standardized HR templates, reducing manager and employee policy inquiries by
- Redesigned onboarding workflows for a consistent experience and improved first-90-day retention by developing a 30,60, and 90-day plan
People Operations Coordinator
Modern Animal
07.2022 - 06.2024
- Company Overview: A luxury veterinary start-up dedicated to improving pet care
- Partnered with leadership and the larger community to develop and promote DEI initiatives, increasing engagement scores by 15% in one quarter.
- Founded and launched five Employee Resource Groups (ERGs) through the Engagement Committee to enhance employee retention, recognition, and belonging.
- Coordinated organization-wide performance review cycles, including scheduling and tracking NPS scores, to support performance management.
- Ensured compliance with local, state, and federal employment laws using Mineral, keeping policies up-to-date and aligned with regulatory requirements.
- Coached managers on delivering Performance Improvement Plans (PIPs) and addressing underperformance constructively.
- Partnered with HRBPs to facilitate reasonable accommodation and protected leaves, advising employees on eligibility for LOA, FMLA, and related programs.
- Maintained and updated the employee handbook to reflect evolving policies and best practices.
HR Onboarding Specialist
PeerStreet
03.2022 - 05.2022
- Developed an effective Onboarding and Training plan from scratch, increasing onboarding satisfaction scores from 40% to 80% in just 3 months.
- Presented weekly training updates to the Learning and Development team to discuss ways to enhance onboarding.
- Used Google Calendar to coordinate all new hires’ meetings for their first 2 weeks across different time zones.
Education
B.A. - Political Science, Minor in African American Studies
University of California, Los Angeles (UCLA)
Los Angeles, CA06.2018
Skills
- HRIS/Payroll: Paylocity, UKG, Rippling, HiBob
- Benefits Administration: BSwift, Navia, Sequoia
- Compliance & HR Support: Mineral
- ATS (Applicant Tracking Systems): Greenhouse, Ashby
- Collaboration & Documentation: Confluence, Notion
- Performance & Engagement: Lattice, Culture Amp
- Learning & Development: KnowBe4, Lessonly
- Succession planning
- Payroll management
- Employee relations
- Employment law compliance
- Unemployment claims management
Timeline
People Operations Manager
Fuel Cycle
06.2024 - Current
People Operations Coordinator
Modern Animal
07.2022 - 06.2024
HR Onboarding Specialist
PeerStreet
03.2022 - 05.2022
B.A. - Political Science, Minor in African American Studies
University of California, Los Angeles (UCLA)
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