Chelsey Cervantes
Warner Robins,GA
Summary
Dependable and quick-learning team player with effective communication and organization skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and office management. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
7
7
years of professional experience
Work History
Solutions Specialist
Cox Communications
01.2022 - Current
- Developing professional relationships with customers to increase loyalty, retention and rapport
- Maintain calm demeanor and professionally manage issues in busy, high-stress situations
- Generate new sales leads to achieve and exceed monthly sales goals
- Listening to customer needs and desires to identify and recommend optimal products
Executive Administrative Assistant
Cadence Bancorporation
01.2020 - 01.2022
- Handled confidential and sensitive information with discretion and tact
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Organized and coordinated conferences and monthly meetings
- Processed travel expenses and reimbursements for executive team and senior management group
- Used advanced software to prepare documents, reports, and presentations
Personal Banker I
Cadence Bancorporation
05.2017 - 01.2020
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills
- Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients
Education
GED -
Central Georgia Technical College
Macon, GA05.2010
Skills
- Cash Handling
- Communication Skills
- Interpersonal Abilities
- Suggestive Selling / Product Knowledge
- Computer / Technical Proficiency
- Flexibility / Adaptability
- Financial Advising
- Event / Travel / Fundraising Coordinator
- Social Media Knowledge
- Building Internal / External Relationships
- Office Management
- Executive Assistance
Timeline
Solutions Specialist
Cox Communications
01.2022 - Current
Executive Administrative Assistant
Cadence Bancorporation
01.2020 - 01.2022
Personal Banker I
Cadence Bancorporation
05.2017 - 01.2020
GED -
Central Georgia Technical College
Similar Profiles
Molly HudlowMolly Hudlow
Senior Product Manager at Cox Communications, Cox MediaSenior Product Manager at Cox Communications, Cox Media
LaTricia FountainLaTricia Fountain
Auto Fleet Operation Specialist at Cox Communications, Cox AutomotiveAuto Fleet Operation Specialist at Cox Communications, Cox Automotive
Joel HenryJoel Henry
Independent Contractor at Cox Communications, DirecTV, Frontier CommunicationsIndependent Contractor at Cox Communications, DirecTV, Frontier Communications
Reginald FowlerReginald Fowler
Lead Floor Manager at Cox CommunicationsLead Floor Manager at Cox Communications
AMY BURGERAMY BURGER
Intern at Prescott Valley Police DepartmentIntern at Prescott Valley Police Department