Chelsey Chandarlis
Henderson,Texas
Summary
Certified Revenue Cycle Representative (CRCR) with experience in insurance verification, payer communication, and revenue cycle operations. Skilled in verifying eligibility and benefits, interpreting complex payer guidelines, and ensuring financial clearance for patient accounts. Proven ability to resolve discrepancies, coordinate authorizations, and support accurate reimbursement. Strong analytical, documentation, and communication skills in high-volume healthcare environments.
Overview
6
6
years of professional experience
Work History
Accounts Receivable Specialist
Ensemble HealthCare
Tyler, TX
06.2025 - Current
- Verify insurance information through payer portals and direct payer communication to support accurate reimbursement
- Review EOBs and payer responses to identify discrepancies in coverage, eligibility, and benefit application
- Interpret payer policies, coverage limitations, and network participation status to resolve claim issues
- Collaborate with internal departments including billing, coding, and utilization review to resolve account discrepancies
- Submit and follow up on authorization-related issues, ensuring compliance with payer requirements
- Analyze patient accounts to determine financial responsibility including deductibles, copays, and coinsurance
- Maintain accurate documentation of account activity, payer communication, and verification details
- Manage high-volume work queues while meeting productivity and accuracy standards
Mortgage Loan Specialist
Nationstar Mortgage LLC
Lewisville, TX
03.2020 - 07.2024
- Reviewed financial and account documentation to determine eligibility based on program guidelines
- Interpreted complex policies and requirements to ensure compliance and accurate decision-making
- Identified discrepancies and missing documentation, ensuring files were complete for processing
- Communicated with clients and internal teams to obtain required documentation and resolve issues
- Maintained detailed, audit-ready documentation in compliance with regulatory standards
- Managed workflow queues and prioritized time-sensitive cases to meet deadlines
Mathematics Paraprofessional
Henderson ISD
Henderson, TX
01.2023 - 06.2023
- Maintained accurate records and tracked performance data in a structured environment
- Supported problem-solving and analytical processes in a fast-paced setting
- Communicated effectively with staff and students to ensure clarity and understanding
Education
Associate of Science -
Kilgore College
08.2025
Secondary School - undefined
Hallsville High school
01.2010
Skills
Insurance Verification Eligibility & Benefits Financial Clearance Prior Authorizations Payer Communication Revenue Cycle Management Patient Financial Responsibility Claims & Billing Knowledge HIPAA & CMS Compliance EOB Interpretation Denials & Appeals Epic / Cerner / Meditech (edit if needed) Microsoft Excel Workflow Management
Timeline
Accounts Receivable Specialist
Ensemble HealthCare
06.2025 - Current
Mathematics Paraprofessional
Henderson ISD
01.2023 - 06.2023
Mortgage Loan Specialist
Nationstar Mortgage LLC
03.2020 - 07.2024
Secondary School - undefined
Hallsville High school
Associate of Science -
Kilgore College