Summary
Overview
Work History
Education
Skills
Timeline
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CHELSEY COES-EVANS

Murfreesboro,TN

Summary

Emerging, hardworking and passionate professing with strong organizational skills eager to secure an entry-level position. Dedicated to meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Amazon

Warehouse Associate
09.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Team Member

McAlister's Deli
02.2024 - 08.2024
  • Developed strong cooperative relationships with coworkers and managers.
  • Proficient in processing orders and handling cash transactions.
  • Paid complete attention to detail to verify dish accuracy and presentation.
  • Wielded effective communication skills for coordinating with kitchen and servers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Package Handler

FedEx
10.2023 - 01.2024
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Hospitality Specialist

HERO Doughnuts
05.2023 - 08.2023
  • Welcomed patrons into the establishment while assisting with inquiries, questions, and clarification.
  • Coordinated with other departments to ensure all services were adequately provided according to the standards of quality endorsed and set by the company.
  • Presented ordered choices in a prompt and efficient manner while maintaining the dining atmosphere with an enthusiastic attitude.
  • Protected establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.

Customer Service Representative

American Signature Furniture
01.2023 - 04.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Team Member

Steak N Shake
02.2022 - 12.2022
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked at different stations to provide optimal coverage and meet production goals.

Sales Advisor

H&M Hennes & Mauritz
06.2022 - 08.2022
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Customer Service Associate

Pacsun
05.2019 - 08.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Bachelor of Science - Psychology

Middle Tennessee State University
Murfreesboro, TN
12-2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Dependable and responsible
  • Critical thinking
  • Microsoft
  • Written Communication

Timeline

Amazon

Warehouse Associate
09.2024 - Current

Team Member

McAlister's Deli
02.2024 - 08.2024

Package Handler

FedEx
10.2023 - 01.2024

Hospitality Specialist

HERO Doughnuts
05.2023 - 08.2023

Customer Service Representative

American Signature Furniture
01.2023 - 04.2023

Sales Advisor

H&M Hennes & Mauritz
06.2022 - 08.2022

Team Member

Steak N Shake
02.2022 - 12.2022

Customer Service Associate

Pacsun
05.2019 - 08.2019

Bachelor of Science - Psychology

Middle Tennessee State University

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