Chelsey Coombs
Norwalk,OH
Summary
Dynamic professional with extensive experience at New Horizons Baking Company, excelling in cleaning expertise and safety procedures. Proven track record in enhancing operational efficiency and training staff, while delivering exceptional customer service. Detail-oriented and adaptable, I consistently achieve high standards in sanitation and workflow optimization.
Overview
11
11
years of professional experience
Work History
Sanitation Associate
New Horizons Baking Company
10.2022 - Current
- Maintained cleanliness and sanitation standards in production areas to ensure food safety compliance.
- Operated cleaning equipment and tools, enhancing operational efficiency during daily tasks.
- Conducted routine inspections of facilities to identify potential hazards and implement corrective actions.
- Collaborated with team members to streamline sanitation processes, improving overall workflow efficiency.
- Trained new associates on sanitation protocols and best practices for operational compliance.
- Performed regular deep-cleaning tasks on machinery to maintain optimal performance levels.
- Achieved audit readiness by consistently maintaining a clean and organized workspace.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Member Service Specialist
Sam's Club
01.2022 - 09.2022
- Provided exceptional member service by addressing inquiries and resolving issues efficiently.
- Assisted members with product selections, enhancing their shopping experience and satisfaction.
- Processed transactions accurately using point-of-sale systems to ensure smooth operations.
- Collaborated with team members to maintain store standards and promote a positive environment.
Team Lead
Sam's Club
04.2021 - 12.2021
- Led team in executing daily operations to enhance customer satisfaction and service efficiency.
- Mentored and trained new associates on company policies and operational procedures.
- Streamlined inventory management processes to reduce stock discrepancies and improve accuracy.
- Coordinated scheduling and task assignments to optimize team productivity and workflow.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Shift Supervisor
Rite-Aid Pharmacy
03.2015 - 04.2021
- Supervised daily operations to ensure compliance with safety and health regulations.
- Trained and mentored staff on pharmacy procedures and customer service standards.
- Managed inventory levels, ensuring timely restocking of essential medications and supplies.
- Resolved customer inquiries and issues, maintaining high satisfaction rates through effective communication.
- Conducted regular performance evaluations to support employee development and accountability.
- Oversaw scheduling and labor allocation to optimize workforce productivity during peak hours.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Built relationships with customers and managed accounts to drive revenue and profit.
Bra Fitting Specialist
Victoria Secret
01.2018 - 02.2019
- Conducted personalized bra fittings to enhance customer satisfaction and comfort.
- Educated customers on proper bra care and sizing techniques to improve usage longevity.
- Collaborated with cross-functional teams to develop promotional strategies for new products.
- Analyzed sales data to identify trends and recommend inventory adjustments based on customer preferences.
- Mentored new staff on fitting techniques, sales strategies, and customer service best practices.
- Streamlined fitting processes, resulting in improved efficiency during peak shopping periods.
- Assisted customers with finding the perfect fit for their body type, ensuring comfort and confidence in their purchase.
- Improved customer satisfaction by providing personalized bra fittings and product recommendations.
- Enhanced store sales through exceptional customer service and expert knowledge of products.
Education
High School Diploma -
Norwalk High School
Norwalk, OH06-2008
Skills
- Cleaning expertise
- Organizational growth
- Willingness to learn
- Safety procedures
- Professionalism
- Space organization
- Flexible schedule
- Detail-oriented
- Customer service
- Cash handling procedures
- Productivity and time management
- Adaptability and flexibility
- Active listening
Timeline
Sanitation Associate
New Horizons Baking Company
10.2022 - Current
Member Service Specialist
Sam's Club
01.2022 - 09.2022
Team Lead
Sam's Club
04.2021 - 12.2021
Bra Fitting Specialist
Victoria Secret
01.2018 - 02.2019
Shift Supervisor
Rite-Aid Pharmacy
03.2015 - 04.2021
High School Diploma -
Norwalk High School