Chelsey Coates
Seven Springs
Summary
Dynamic Clinical Coordinator at UNC Lenoir Healthcare with extensive RN experience and a proven track record in clinical coordination and regulatory compliance. Expert in patient flow management and interdisciplinary collaboration, enhancing care quality and optimizing staffing. Recognized for implementing effective policies and leading teams to achieve superior patient outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Coordinator
UNC Lenoir Healthcare
Kinston
03.2025 - Current
- Coordinates clinical assignments for each day and clinic to ensure optimal coverage, timely patient flow, and excellent patient care.
- Serves as a clinical and management resource for decision-making, problem solving and employee performance reviews.
- Prepares clinical staff time schedules, ensuring adequate staffing of the unit and provides assistance in covering staff absences.
- Liaison between providers and clinic staff.
- Assists in the development and implementation of clinical policies and procedures.
- Ensures that clinical nursing staff is adhering to all applicable policies and procedures including JCAHO, OSHA, and other regulatory standards.
- Establishes, maintains and evaluates protocols, policies and procedures in conjunction with physician staff and manager.
- Assists with the evaluation of quality of care/service provided.
- Identifies, coordinates and conducts ongoing continuing education programs for the staff.
- Serves as lead for annual competency training.
- Identifies areas needing improvement and makes appropriate recommendations to address quality deficiencies.
- Assists in the development and implementation of an orientation plan for new staff.
- Maintains adequate inventory of clinical supplies and equipment.
- Assists with adherence to the budget, cost containment and product selection.
- Schedules and coordinates outpatient surgeries and works closely with case management teams, specialty teams and OR team to effectively coordinate surgeries.
Registered Nurse
Medical Solutions
Omaha
10.2024 - 03.2025
- Provided direct patient care, including administering medications, monitoring vital signs, and assisting with daily activities.
- Collaborated with interdisciplinary healthcare team to develop and implement individualized care plans for patients.
- Performed comprehensive assessments of patients' physical and mental health status, documenting findings accurately.
- Administered treatments and procedures as ordered by physicians, ensuring adherence to established protocols.
- Monitored patient progress closely, identifying any changes in condition or potential complications.
Registered Nurse
RNnetwork
Boca Raton
09.2020 - 10.2024
- Provided direct patient care, including administering medications, monitoring vital signs, and assisting with daily activities.
- Collaborated with interdisciplinary healthcare team to develop and implement individualized care plans for patients.
- Maintained accurate documentation of all nursing interventions, medications administered, and patient responses.
- Ensured compliance with infection control protocols to prevent the spread of infections within the healthcare facility.
- Participated actively in quality improvement initiatives aimed at enhancing patient outcomes and safety measures.
- Implemented evidence-based nursing practices to improve patient outcomes.
- Administered blood transfusions according to physician orders while adhering strictly to safety protocols.
- Mentored new nurses through orientation programs by sharing knowledge about best practices in clinical settings.
- Served as a resource person for colleagues regarding complex cases requiring specialized nursing interventions.
- Participated in interdisciplinary rounds, contributing valuable insights and recommendations for patient care plans.
Charge nurse
UNC Lenoir Healthcare
Kinston
06.2016 - 09.2020
- Managed a team of XX nurses, overseeing patient care and ensuring adherence to hospital policies and procedures.
- Collaborated with physicians, pharmacists, and other healthcare professionals to develop comprehensive treatment plans for patients.
- Provided direct patient care, including administering medications, monitoring vital signs, and assisting with medical procedures.
- Supervised the implementation of infection control protocols to maintain a safe environment for patients and staff.
- Coordinated staffing schedules to ensure adequate coverage based on patient acuity levels.
- Responded promptly to emergencies, effectively managing crisis situations while maintaining calmness under pressure.
Fine Jewelry Supervisor
J.C Penny
Goldsboro
03.2010 - 12.2018
- Trained team members on product knowledge and customer service techniques.
- Supervised fine jewelry department operations and staff activities.
- Managed inventory levels and ensured accurate stock replenishment.
- Collaborated with management to implement promotional displays and merchandising strategies.
- Assisted customers in selecting jewelry pieces and provided styling advice.
- Resolved customer inquiries and concerns to enhance shopping experience.
- Resolved conflicts between staff members in a professional manner.
Education
Bachelor's degree - Bachelor of Science in Nursing
East Carolina University
Greenville, NC06.2018
Skills
- Emergency Response (Code Blue Rapid Response)
- Patient assessment
- RN experience
- Emergency medicine
- Hospital Experience
- Meditech
- Clinic experience
- Aseptic technique
- Geriatrics
- Medication Administration
- IV insertion
- Acute care
- Orthopedics
- Wound VAC
- Discharge planning
- Nasogastric (NG) Tube Insertion
- Ambulatory surgery center experience
- Chemotherapy
- Medical records
- Catheter care
- Patient Care
- Ostomy care
- Central Line Care
- Care plans
- Senior care
- EKG
- Epic
- Communication skills
- Nursing
- Blood transfusion
- Telemetry
- Phlebotomy
- Working with adult populations
- Cardiology
- Medical-surgical
- Clinical coordination
- Policy implementation
- Regulatory compliance
- Interdisciplinary collaboration
- Staffing optimization
- Patient flow management
- Team leadership
Certification
- ACLS Certification
- BLS Certification
- Certified Dialysis Nurse
- RN License
- AED Certification
- NIHSS Certification
- Compact State Nurse License
- CPR Certification
Timeline
Clinical Coordinator
UNC Lenoir Healthcare
03.2025 - Current
Registered Nurse
Medical Solutions
10.2024 - 03.2025
Registered Nurse
RNnetwork
09.2020 - 10.2024
Charge nurse
UNC Lenoir Healthcare
06.2016 - 09.2020
Fine Jewelry Supervisor
J.C Penny
03.2010 - 12.2018
Bachelor's degree - Bachelor of Science in Nursing
East Carolina University