Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsey Davis

Rockwall,TX

Summary

Creative and skilled Hairdresser with experience in providing modern, stylish, and classic haircuts and color services. Possess strong ability to understand client needs and deliver results that enhance natural beauty. Known for maintaining salon cleanliness and contributing positively to workplace atmosphere. Successfully increased client retention through excellent service and effective communication skills.

Overview

18
18
years of professional experience

Work History

Owner

Hair by Chel
Rockwall, Texas
07.2020 - Current
  • Provided haircuts, coloring, and styling services to diverse clientele.
  • Managed appointment scheduling using salon management software efficiently.
  • Engaged with clients to build rapport and ensure a positive salon experience.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Maintained cleanliness and organization of workstations and salon areas.
  • Maintained relationships with existing clients by providing superior customer service.

Manager

SportClips Haircuts
Rockwall, Texas
01.2010 - 07.2020
  • Managed daily operations and ensured compliance with company standards.
  • Trained and supervised team members on customer service best practices.
  • Scheduled staff shifts to optimize coverage during peak hours.
  • Maintained inventory levels and ordered supplies as needed for operations.
  • Resolved customer complaints to enhance satisfaction and loyalty.
  • Collaborated with team to provide a welcoming environment for clients.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Recruited and hired qualified candidates to fill open positions.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Cut and styled hair using scissors, razors, clippers, and styling tools.

Manager

Great Clips
Mesquite, Texas
01.2008 - 06.2010
  • Managed daily operations of hair salon, ensuring smooth workflow and customer satisfaction.
  • Supervised staff to maintain high-quality haircut services and customer experience.
  • Trained new team members on service protocols and salon procedures for efficiency.
  • Resolved customer complaints promptly to enhance overall service quality.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership during times of organizational change or crisis situations.
  • Recruited and hired qualified candidates to fill open positions.

Education

High School Diploma -

Mesquite High
Mesquite, TX
05-2003

Skills

  • Hair cutting
  • Salon management
  • Color application
  • Client consultation
  • Team leadership
  • Customer relationship management
  • Staff scheduling
  • Training and development
  • Business development
  • Small business operations

Timeline

Owner

Hair by Chel
07.2020 - Current

Manager

SportClips Haircuts
01.2010 - 07.2020

Manager

Great Clips
01.2008 - 06.2010

High School Diploma -

Mesquite High

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