Detail-oriented Data Entry Lead with a proven track record in accuracy, task delegation, and deadline adherence. Skilled in Microsoft Office and data analysis, enhancing operational efficiency through mentoring and process improvements.
Overview
9
9
years of professional experience
Work History
Data Entry Lead
Teligistics
01.2022 - Current
Supervised data entry operations, ensuring adherence to quality standards and timelines.
Trained and mentored junior staff on data entry protocols and best practices.
Implemented process improvements to enhance accuracy of data input and retrieval.
Conducted regular audits of data entries to maintain integrity and consistency across systems.
Developed training materials for new hires, facilitating quicker onboarding and proficiency.
Enhanced data accuracy by implementing quality control measures and streamlining data entry processes.
Managed approximately 30 incoming calls, emails and faxes per day from customers.
Health Care Aide
Grace
06.2017 - 03.2020
Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
Assisted with personal hygiene, mobility, and nutrition for diverse patient populations.
Monitored patient conditions, reporting changes to nursing staff promptly for timely intervention.
Collaborated with interdisciplinary teams to develop and implement individualized care plans.
Led clinical operations, ensuring compliance with healthcare regulations and quality standards.
Monitored clinical outcomes, identifying trends to improve service quality and efficiency.
Promoted a culture of safety within the organization by routinely reviewing incident reports, addressing potential risks proactively.
Enhanced the agency''s reputation by consistently delivering exceptional care to patients and maintaining open lines of communication with family members.
Provided total hygiene care to 19 patients per shift by assisting with skincare, bathing, and toileting.