Chelsey Ford
West Jordan,UT
Summary
Dynamic and results-driven Cashier Team Lead at Dalsoglio 66 Inc, skilled in cash handling and team leadership. Proven track record in enhancing customer satisfaction through effective problem-solving and clear communication. Recognized for training new staff and maintaining optimal inventory levels, ensuring operational excellence and a positive shopping experience. I am willing to learn any task I need to do the job I am applying for. I have been out of work for so many years because I was a stay home mom to my 3 kids and I now need to get working to be able to provide for my kids.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Dalsoglio 66 Inc
10.2009 - 11.2010
- Led team in daily cash handling, ensuring accuracy and compliance with procedures.
- Trained new cashiers on customer service standards and operational protocols.
- Managed inventory oversight to maintain optimal stock levels and minimize discrepancies.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Cashier
7 Eleven Gas Station
08.2008 - 12.2008
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Lowes Home Improvment
02.2008 - 07.2008
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Sam's Club
09.2007 - 01.2008
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cell Phone Sales Representative
Best Buy
03.2007 - 09.2007
- Engaged customers by actively listening to their needs and providing tailored product recommendations.
- Educated customers on features and benefits of various mobile devices, enhancing their purchasing decisions.
- Maintained a well-organized sales floor, ensuring all products were displayed attractively and accessible to customers.
- Processed sales transactions accurately, contributing to a smooth checkout experience for customers.
Shoes Associate
Mervyn's Department Store
07.2006 - 01.2007
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, resulting in repeat business.
- Contributed to sales growth by effectively upselling complementary products and accessories.
- Enhanced customer satisfaction by providing personalized shoe recommendations and fitting assistance.
- Supported loss prevention efforts through vigilant monitoring of the sales floor and proper handling of suspicious activity.
Education
High School Diploma -
Copper Hills High School
West Jordan, UT06-2006
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Workflow coordination
- Coaching and mentoring
- Adaptability and dependability
- Clear communication
- Attention to detail
- Time management
Timeline
Cashier Team Lead
Dalsoglio 66 Inc
10.2009 - 11.2010
Cashier
7 Eleven Gas Station
08.2008 - 12.2008
Cashier
Lowes Home Improvment
02.2008 - 07.2008
Cashier
Sam's Club
09.2007 - 01.2008
Cell Phone Sales Representative
Best Buy
03.2007 - 09.2007
Shoes Associate
Mervyn's Department Store
07.2006 - 01.2007
High School Diploma -
Copper Hills High School