Chelsey Granier
Thibodaux,LA
Summary
I am very hard-working and trustworthy. Prepared to contribute service-minded and dedicated attitude to a dynamic service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Cafe Worker
Oak Alley Plantation
Vacherie, LA
03.2025 - Current
- Provided exceptional customer service, enhancing guest experience at cafe.
- Operated espresso machine and prepared beverages, ensuring high-quality standards.
- Maintained cleanliness and organization of workstations, promoting efficient workflow.
- Assisted in inventory management, tracking supplies to prevent shortages.
- Participated in menu planning discussions, contributing ideas for seasonal specials.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
- Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
Tea Barista
Downtown Nutrition
Thibodaux, LA
12.2023 - 06.2024
- Prepared and served a variety of tea beverages, ensuring high standards of quality and presentation.
- Maintained cleanliness and organization of tea bar area, enhancing customer experience and operational efficiency.
- Developed knowledge of tea varieties and techniques to provide knowledgeable recommendations to customers.
- Implemented inventory management practices to ensure adequate stock levels of tea products and supplies.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Assisted in training new staff on preparation methods, customer service protocols, and equipment use.
Food Service Worker
The Jambalaya Shoppe
Thibodaux, LA
05.2021 - 01.2024
- Prepared and served food in compliance with health and safety regulations.
- Operated kitchen equipment efficiently to ensure timely meal preparation.
- Assisted in inventory management by tracking stock levels and placing orders.
- Maintained cleanliness of workstations, contributing to a safe dining environment.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on food preparation techniques and safety protocols.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Developed and maintained positive relationships with customers to enhance service.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Fostered positive dining atmosphere by offering exceptional customer service.
Education
High School Diploma -
Skills
- Teamwork and collaboration
- Customer service
- Flexible schedule
- Attention to detail
- Punctual and reliable
- Time management
- Verbal and written communication
- Hospitality and accommodation
- Problem-solving
- Cleaning and organization
Timeline
Cafe Worker
Oak Alley Plantation
03.2025 - Current
Tea Barista
Downtown Nutrition
12.2023 - 06.2024
Food Service Worker
The Jambalaya Shoppe
05.2021 - 01.2024