Chelsey Holloway
Walmart
Wilkesboro,NC
14
years of professional experience
Dedicated Online Pickup and Delivery Associate with a strong focus on operational efficiency and customer satisfaction. Proven ability to streamline processes and coordinate service appointments effectively.
Work History
Online Pickup and Delivery Associate
4 Years 11 Months- Coordinated online order fulfillment, ensuring timely and accurate delivery of customer purchases.
- Streamlined inventory management processes to optimize stock availability for online orders.
- Trained new associates on best practices for order picking and customer service standards.
- Monitored order accuracy, reducing errors and improving overall customer satisfaction rates.
TLE Service Writer
5 Years 5 Months- Facilitated communication between customers and technicians to ensure clarity on service needs.
- Managed service documentation and customer records using Walmart's proprietary software systems.
- Coordinated service appointments, optimizing scheduling for efficiency and customer satisfaction.
- Trained new staff on service writing protocols and customer interaction best practices.
McDonald's Manager
4 Years 2 Months- Supervised daily operations to ensure compliance with company standards and protocols.
- Trained and mentored staff to enhance performance and customer service skills.
- Implemented cost control measures that improved operational efficiency and reduced waste.
- Analyzed sales data to identify trends, optimizing inventory management and product offerings.
Education
High School Diploma
Skills
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Timeline
Online Pickup and Delivery Associate
Walmart
09.2021 - 08.2026Read More
TLE Service Writer
Walmart
04.2016 - 09.2021Read More
McDonald's Manager
McDonald's
06.2012 - 08.2016Read More
Bentonville High School
High School Diploma
Read More