Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Hancock Village Dental
01.2025 - 03.2025
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Assistant Teacher
Waterman Early Learning Academy
10.2023 - 01.2025
Supported student physical, mental, and social development using classroom games and activities.
Supervised recess, lunch and daily student intake and dismissal.
Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
Completed daily reports, meal count sheets, and attendance logs.
Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Built really good relationship and trust with the children and families
Front Desk Receptionist
Associates in Dermatology
07.2023 - 11.2023
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Collected room deposits, fees, and payments.
Insurance verification
Hostess/Server
Froggers Grill and Bar
05.2020 - 04.2022
Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Chief Human Resources Officer at Village Family Dental & Valleygate Dental Surgery CentersChief Human Resources Officer at Village Family Dental & Valleygate Dental Surgery Centers
Front Desk Receptionist at Soft Touch Dental Care & Lakeshore Village Dental GroupFront Desk Receptionist at Soft Touch Dental Care & Lakeshore Village Dental Group