Summary
Overview
Work History
Education
Skills
Timeline
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Chelsey Kirkland

Fort Walton Beach

Summary

Shopping for customers, only picking things I would buy. Making sure everything is within freshness date. Taking orders out to customers, for deliveries, ensuring everything is bagged properly. When serving, always suggesting new menu items to try and promptly bringing it to the customer.

Overview

12
12
years of professional experience

Work History

Personal Shopper

Walmart
11.2021 - Current
  • Assisted customers in selecting products based on preferences and needs.
  • Developed familiarity with store layout to enhance shopping efficiency.
  • Provided product recommendations to enhance customer satisfaction.
  • Utilized digital tools for order processing and inventory management.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Manager

Allen Oil Company
08.2019 - 11.2021
  • Managed daily operations, ensuring efficiency in fuel distribution and inventory control.
  • Streamlined communication between departments to enhance productivity and reduce downtime.
  • Analyzed performance metrics to identify areas for process improvement and cost reduction.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Server

Waffle House
11.2013 - 09.2019
  • Delivered exceptional customer service by accurately taking and processing orders.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Assisted in training new servers on menu items and operational procedures.
  • Handled cash transactions efficiently, ensuring accuracy during shifts.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Contributed to team efforts by actively participating in daily briefings and shift changes.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Northwest Florida State College
Niceville, FL

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Relationship building
  • Online order processing
  • Upbeat and outgoing attitude
  • Heavy lifting
  • Verifying order accuracy
  • Product knowledge
  • Physical stamina
  • Lift up to number pounds

Timeline

Personal Shopper

Walmart
11.2021 - Current

Manager

Allen Oil Company
08.2019 - 11.2021

Server

Waffle House
11.2013 - 09.2019

Northwest Florida State College

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Chelsey Kirkland