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Chelsey Klabunde
Cook
Logan,Iowa
Summary
Dynamic professional with a proven track record at Logan Magnolia Community Schools, adept in office administration and instructional assistance. Excelled in enhancing customer satisfaction and streamlining front office operations, showcasing exceptional problem-solving skills and guest relations acumen. Achieved high accuracy in task execution, contributing to significant improvements in operational efficiency and customer service quality. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level secretary position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Cook
Logan Magnolia Community Schools
08.2023 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Monitored food quality and presentation to maintain high standards.
- Maintained food safety and sanitation standards.
Paraeducator
Logan Magnolia Community Schools
08.2021 - 08.2023
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition.
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Monitored student classroom and outdoors activities to promote student safety.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Documented behaviors, implemented interventions, and treatment results.
- Reported on student progress, behavior, and social skills to parents.
- Administered tests and assessments to evaluate student progress and performance.
- Took part in professional development workshops to boost skills.
- Enforced rules and instructions to maintain discipline.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Front Desk Receptionist
Americas Best Value Inn
11.2019 - 08.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Completed data entry and filing to keep records updated for easy retrieval.
- Collected payments, processed transactions and updated relevant records.
- Resolved customer problems and complaints.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Routed incoming mail and messages to relevant personnel without delay.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled assignments independently with good judgement and critical thinking skills.
- Organized, maintained and updated information in computer databases.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Waitress
Penny's Diner
07.2017 - 04.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Increased sales significantly by upselling higher-end products to customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
Education
No Degree - Psychology
Iowa Western Community College
Council Bluffs, IAHigh School Diploma -
Missouri Valley High School
Missouri Valley, IA05.2008
Skills
- Cash Handling
- Project Management
- Call Routing
- Front Office Management
- Office Administration
- Guest Relations
- Customer Service
- Problem-solving skills
- Telephone Etiquette
- Teacher Support
- Instructional assistance
- Documentation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Career advancementWork-life balanceFlexible work hoursWork from home optionPaid sick leaveQuote
Heaven knows we need never be ashamed of our tears, for they are rain upon the blinding dust of earth, overlying our hard hearts. I was better after I had cried, than before—more sorry, more aware of my own ingratitude, more gentle.
Charles Dickens
Interests
Music
Plants
Timeline
Cook
Logan Magnolia Community Schools
08.2023 - Current
Paraeducator
Logan Magnolia Community Schools
08.2021 - 08.2023
Front Desk Receptionist
Americas Best Value Inn
11.2019 - 08.2021
Waitress
Penny's Diner
07.2017 - 04.2019
No Degree - Psychology
Iowa Western Community College
High School Diploma -
Missouri Valley High School
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