Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsey Lawhorn

Coral Springs

Summary

Dedicated food service professional with strong conflict resolution skills and commitment to order accuracy. Experienced in managing patient inquiries and enhancing satisfaction through effective communication.

Overview

4
4
years of professional experience

Work History

Food Service Assistant

HCA Hospital
Margate
05.2025 - Current
  • Prepared and served meals adhering to dietary restrictions and hospital guidelines.
  • Delivered food trays to patient rooms, ensuring order accuracy.
  • Addressed patient inquiries regarding menu options and dietary concerns.
  • Resolved complaints related to food or service, enhancing customer satisfaction.

Customer Service Receptionist

J&H Marketing
Pompano Beach
05.2024 - 01.2025
  • Resolved customer complaints with empathy and professionalism, escalating issues as needed.
  • Managed phone communications, routing calls to relevant departments efficiently.
  • Maintained detailed records of customer interactions, transactions, comments, and complaints.

Server

Buffalo Wild Wings
Coral Springs
01.2022 - 03.2024
  • Delivered exceptional customer service in high-pressure dining environment.
  • Consistently maintained cleanliness of tables, utensils, and dining areas.
  • Efficiently took and processed food and drink orders with accuracy.
  • Executed opening and closing duties, including setting up dining area and restocking supplies.

Education

Cosmetology License -

Sheridan Technical College
Hollywood, FL
10-2023

High School Diploma -

Charles W. Flanagan
Pembroke Pines, FL
06-2022

Skills

  • Food safety
  • Order accuracy
  • Customer service
  • Food preparation
  • Patient communication
  • Time management
  • Team collaboration
  • Multitasking efficiency
  • Conflict resolution
  • Order taking
  • POS systems
  • Supply restocking

Timeline

Food Service Assistant

HCA Hospital
05.2025 - Current

Customer Service Receptionist

J&H Marketing
05.2024 - 01.2025

Server

Buffalo Wild Wings
01.2022 - 03.2024

Cosmetology License -

Sheridan Technical College

High School Diploma -

Charles W. Flanagan
Chelsey Lawhorn