Dedicated food service professional with strong conflict resolution skills and commitment to order accuracy. Experienced in managing patient inquiries and enhancing satisfaction through effective communication.
Overview
4
4
years of professional experience
Work History
Food Service Assistant
HCA Hospital
Margate
05.2025 - Current
Prepared and served meals adhering to dietary restrictions and hospital guidelines.
Delivered food trays to patient rooms, ensuring order accuracy.
Addressed patient inquiries regarding menu options and dietary concerns.
Resolved complaints related to food or service, enhancing customer satisfaction.
Customer Service Receptionist
J&H Marketing
Pompano Beach
05.2024 - 01.2025
Resolved customer complaints with empathy and professionalism, escalating issues as needed.
Managed phone communications, routing calls to relevant departments efficiently.
Maintained detailed records of customer interactions, transactions, comments, and complaints.
Server
Buffalo Wild Wings
Coral Springs
01.2022 - 03.2024
Delivered exceptional customer service in high-pressure dining environment.
Consistently maintained cleanliness of tables, utensils, and dining areas.
Efficiently took and processed food and drink orders with accuracy.
Executed opening and closing duties, including setting up dining area and restocking supplies.