Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsey Lemley

Summary

Dedicated receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

DogServices
06.2022 - 03.2023
  • Collected payments, processed transactions and updated relevant records.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Keep lobby area and public restroom clean.
  • Cultivated positive relationships with clients.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Tracked important information in Excel spreadsheets.
  • Confirmed appointments, communicated with clients, and updated client records.

CNA

Envoy At The Meadows
12.2019 - 03.2021
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, dementia/Alzheimer's disease, and muscular dystrophy.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

CNA

At Home Care Staffing
01.2018 - 10.2019
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Light housework/cooking as requested by client.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Kennel Tech

Just For Paws Pet Spa
05.2017 - 01.2018
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Assisted with development of animal behavior modification plans.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Collected electronic & cash payments, processed transactions and updated relevant records.

Education

High School Diploma -

Louisa County High School
Mineral, VA
05.2017

Skills

  • Office Supply Management
  • Payment Processing
  • Attention to Detail
  • Spreadsheet tracking
  • Scheduling
  • Data inputting
  • Customer/Client relations

Certification

  • CPR/First Aide certified
  • Licensed CNA - Five years

Timeline

Receptionist

DogServices
06.2022 - 03.2023

CNA

Envoy At The Meadows
12.2019 - 03.2021

CNA

At Home Care Staffing
01.2018 - 10.2019

Kennel Tech

Just For Paws Pet Spa
05.2017 - 01.2018

High School Diploma -

Louisa County High School

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Chelsey Lemley