- Mountain Biking
- Pilates
- Yoga
- Fundraising Events
- Cake Decorating
- Historical Exploration
Chelsey Mason
Henderson
Summary
Results-driven Sales Professional with a Proven Track Record in Renewable Energy & Technology Solutions
Highly skilled in driving sales growth, building client relationships, and delivering tailored solutions. Over 4 years of experience in the solar industry, where I successfully educated clients on the benefits of sustainable energy and managed the sales process from lead generation to closing deals. My background has honed my ability to communicate complex technical concepts in an easily digestible way, an essential skill for tech sales. Comfortable navigating fast-paced environments, I'm adept at leveraging CRM tools and data analytics to optimize sales strategies. Now eager to apply my expertise in solution-selling and consultative sales to the tech industry, where I can continue helping clients adopt innovative, transformative products.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Solar Sales Consultant
Robco Electric
11.2021 - Current
- Consultative Selling Approach: Engaged with clients to understand their needs, providing tailored solar energy solutions, much like assessing tech needs to recommend appropriate software or hardware solutions.
- Technical Product Knowledge: Gained expertise in solar technologies, understanding the technical aspects of solar systems, which translates to a solid foundation in explaining complex tech products to clients.
- Sales Pipeline Management: Managed the sales process from prospecting through closing, similar to managing a tech sales funnel, utilizing CRM tools to track leads and opportunities effectively.
- Relationship Building & Account Management: Built and maintained strong relationships with residential and commercial clients, ensuring satisfaction and repeat business, key skills in tech sales for maintaining customer loyalty.
- Data-Driven Decision Making: Analyzed energy consumption data and ROI projections to present clients with the most cost-effective solutions, similar to using data analytics in tech sales to demonstrate product value.
- Adaptability to New Technologies: Stayed current with advancements in solar energy tech, adapting to new solutions and market trends—skills that will allow easy transition to quickly mastering tech products.
- Cross-Functional Collaboration: Worked closely with engineers and technical teams to customize solar solutions, a skill that mirrors collaboration with technical teams in tech sales to ensure clients receive the best solution.
- Negotiation & Contract Management: Led negotiations and managed contracts, ensuring profitable agreements for both clients and the company, a valuable skill in the tech sales environment.
- Problem-Solving & Solution Engineering: Diagnosed client pain points and delivered energy-efficient solutions, akin to identifying client challenges in tech sales and offering tailored technology solutions.
Certified Pilates/Kettlebell Instructor
TruFusion
04.2019 - Current
- Instructional Leadership: Led group Pilates classes, confidently instructing and guiding participants through each session, ensuring clarity in technique and modifications for varying skill levels.
- Public Speaking & Communication: Delivered clear, engaging, and motivational verbal cues, maintaining audience attention while promoting proper form and technique to maximize class effectiveness.
- Client Engagement & Motivation: Used strong communication skills to keep participants motivated, building a supportive and inclusive environment that encouraged attendees to challenge themselves and achieve their fitness goals.
- Group Instruction & Presentation: Presented exercises and sequences to diverse groups, adapting communication styles to meet the needs of various class sizes, ages, and fitness levels.
- Performance Feedback & Corrections: Provided real-time feedback to individuals during classes, speaking clearly and directly to help clients improve posture and technique.
- Building Relationships through Communication: Developed strong rapport with clients through effective communication, offering personalized advice and encouragement, which enhanced overall retention and class participation.
- Event & Class Promotion: Led presentations and demos at health and wellness events, effectively promoting Pilates classes and services, speaking confidently to large audiences to drive interest and attendance.
- Crisis Communication & Problem Solving: Addressed any issues or concerns during class with clear and calm communication, ensuring a positive environment even in challenging situations.
Project Manager
Tesla
04.2020 - 11.2021
- Cross-Functional Collaboration: Worked closely with internal teams, including engineers, sales, and operations, to streamline processes and ensure project success from initial design to final implementation.
- Client Relationship Management: Managed client communications and expectations, providing regular updates and addressing concerns to ensure customer satisfaction and timely project completion.
- Regulatory Compliance & Permitting: Oversaw the permitting process and ensured all projects complied with local, state, and federal regulations, maintaining Tesla’s reputation for high standards of quality and safety.
- Supply Chain Management: Coordinated procurement and logistics for solar equipment, ensuring timely delivery and inventory management to avoid project delays.
- Quality Assurance & Risk Management: Implemented quality control measures throughout the project lifecycle, proactively identifying and mitigating potential risks to ensure smooth project delivery.
Gourmet Food Server
Catch Aria
01.2019 - 10.2021
- High-Volume Customer Service: Delivered exceptional service in a high-energy, fast-paced environment, managing multiple tables and large groups while maintaining a positive attitude and high attention to detail.
- Efficient Order Management: Accurately took and processed customer orders, ensuring timely delivery of food and beverages, and handling special requests or dietary restrictions with care.
- Multitasking & Time Management: Managed multiple responsibilities at once—serving food, processing payments, refilling drinks, and assisting with customer inquiries—while maintaining a smooth workflow during peak hours.
- Upselling & Product Knowledge: Leveraged in-depth knowledge of the menu and promotions to upsell food and drink items, increasing sales while enhancing the customer dining experience.
- Customer Satisfaction: Addressed customer concerns or complaints quickly and professionally, ensuring a positive dining experience and fostering repeat business in a competitive Las Vegas restaurant scene.
- Handling Cash & Payments: Processed payments quickly and accurately, handling cash, credit cards, and digital payments with precision to ensure efficient service and customer satisfaction.
- Adaptability in a Fast-Paced Environment: Thrived in a dynamic, high-pressure atmosphere, staying calm and organized even during busy hours, ensuring customers were served promptly and efficiently.
- Conflict Resolution: Managed challenging customer situations with professionalism and tact, ensuring issues were resolved to the satisfaction of the customer while maintaining the integrity of the restaurant.
- Event & VIP Service: Provided personalized service to VIP guests and special events, adapting service to meet unique needs and ensuring a memorable experience.
Territory Sales Representative
Urban Remedy
06.2019 - 04.2021
- Product Knowledge & Education: Educated retail teams and customers about Urban Remedy’s health-focused products, highlighting their benefits, ingredients, and unique selling points to drive product adoption and sales.
- Account Management: Managed wholesale accounts across assigned territory, overseeing orders, inventory management, and ensuring product availability at Whole Foods and other strategic retail locations.
- Market Expansion: Identified and pursued new retail opportunities, successfully expanding Urban Remedy’s footprint within Whole Foods and other health-focused retail chains in the region.
- Promotions & Merchandising: Collaborated with Whole Foods to plan and execute in-store promotions, product displays, and sampling events to increase brand visibility and customer engagement.
- Sales Performance Tracking: Monitored sales data and market trends, providing regular performance reports to leadership and making strategic recommendations for boosting product visibility and sales.
- Brand Advocacy & Education: Represented Urban Remedy at industry events, health food trade shows, and community health initiatives, strengthening brand presence and promoting the brand’s mission of healthy, organic living.
VIP Concierge
Delano/Mandalay Bay
02.2015 - 11.2017
- Personalized Service: Delivered tailored concierge services to VIP clients, including booking exclusive reservations, securing event tickets, and fulfilling special requests to ensure a high level of satisfaction.
- Relationship Management: Built and maintained strong relationships with VIP clients, understanding their preferences and anticipating needs to provide seamless and memorable experiences.
- Event Planning & Coordination: Organized and coordinated exclusive events, including private dinners, luxury transportation, and bespoke experiences, ensuring flawless execution and client satisfaction.
- High-Pressure Problem Solving: Responded quickly and effectively to urgent requests or last-minute changes, ensuring that VIP clients received exceptional service under tight deadlines.
- Vendor & Partner Relations: Worked closely with hotels, restaurants, entertainment venues, and other service providers to secure exclusive access, preferred reservations, and VIP treatment for clients.
- Confidentiality & Discretion: Maintained strict confidentiality and discretion when handling sensitive client information, ensuring trust and professionalism in all interactions.
Food and Beverage Server
Ceasars Palace
02.2012 - 12.2016
- Fast-Paced Service Excellence: Delivered exceptional service in a high-traffic, high-energy Las Vegas restaurant, consistently meeting customer expectations while managing a high volume of orders during peak hours.
- Personalized Guest Experience: Provided personalized dining experiences, offering menu recommendations and special promotions tailored to guests' preferences, creating memorable moments that encouraged repeat business.
- Efficient Multitasking: Juggled multiple responsibilities, including taking orders, delivering food, processing payments, and addressing customer requests, while maintaining composure and delivering quality service.
- Upselling & Revenue Generation: Proactively upsold high-margin items such as signature drinks, desserts, and specialty dishes, contributing to increased sales and overall revenue growth for the restaurant.
Education
High School Diploma -
Mojave High School
Las Vegas, NVSkills
- Customer Relationship Management
- Multitasking & Time Management
- Sales & Upselling Expertise
- Effective Communication & Public Speaking
- Problem Solving & Conflict Resolution
Accomplishments
- Consistently ranked as a top seller at Robco Electric, exceeding sales targets by 30% for two consecutive years. Developed and implemented tailored solutions for residential and commercial clients, resulting in a 25% increase in customer acquisition and a 15% improvement in customer retention. Successfully closed high-value deals by leveraging deep product knowledge and creating value-driven proposals, contributing to overall revenue growth and helping the company expand its market share in a highly competitive industry.
Certification
- World Wide Safety Driving Certified.
- OSHA 10-Hour Training.
- Pilates Intructor.
- Kettlebell Instructor.
- Enphase Sales/Installer Certified.
Interests
Timeline
Senior Solar Sales Consultant
Robco Electric
11.2021 - Current
Project Manager
Tesla
04.2020 - 11.2021
Territory Sales Representative
Urban Remedy
06.2019 - 04.2021
Certified Pilates/Kettlebell Instructor
TruFusion
04.2019 - Current
Gourmet Food Server
Catch Aria
01.2019 - 10.2021
VIP Concierge
Delano/Mandalay Bay
02.2015 - 11.2017
Food and Beverage Server
Ceasars Palace
02.2012 - 12.2016
High School Diploma -
Mojave High School
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