Qualified in Customer Service and sales with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations. I give 110% of myself at all times. I work well with others and on my own. I am very organized, highly driven, with great time management skills. I think I would be a wonderful addition to any company
Overview
12
12
years of professional experience
Work History
Real Estate Agent
Keller Williams
Montgomery
03.2025 - Current
Responded promptly to client inquiries via phone or email.
Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
Participated in community outreach programs to promote services offered by the company.
Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Researched current listings available in the area using multiple online resources.
Prepared comparative market analysis to estimate properties' value.
Sales Assistant
Ralph Smith motors
Montgomery
07.2023 - 12.2024
Used point-of-sale systems to track inventory levels and properly restock shelves.
Processed special orders for out-of-stock items when necessary.
Maintained cleanliness of the sales floor area at all times.
Performed regular price checks to ensure competitive pricing.
Provided excellent customer service to clients in person and over the phone.
Analyzed customer feedback data to identify areas of improvement within store's services.
Assisted in creating displays to promote products.
Resolved customer complaints in a timely manner.
Greeted customers and provided assistance with product selection.
Managed cash register transactions accurately and efficiently.
Ensured compliance with company policies and procedures at all times.
Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
Accepted and completed cash, check and credit card payments.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Helped customers find specific products, answered questions, and offered product advice.
Sold various products by explaining unique features and educating customers on proper application or usage.
Sold vehicles
Front Office Manager
Countryside Auto sales and Service center
Pike Road
07.2013 - 09.2023
Coordinated with other departments to ensure smooth running of the entire hotel operation.
Ensured compliance with safety regulations and company policies.
Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
Maintained accurate records of financial transactions such as cashiering activities, credit card charges.
Analyzed customer feedback data to identify areas of improvement.
Established strong relationships with corporate clients in order to foster repeat business opportunities.
Managed inventory levels for supplies used at the front desk such as stationary items, key cards.
Coordinated with other departments to ensure smooth functioning of operations.