Chelsey Morris
Surprise,AZ
Summary
Dynamic operations and marketing professional skilled in managing client experiences and coordinating social media strategies. Demonstrates strong leadership in training team members and optimizing workflows across diverse business functions, contributing to enhanced customer satisfaction and operational efficiency.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Social Media & Content Coordinator
Rainbow Ryders Hot Air Balloon Co.
02.2024 - Current
- Collaborated with multiple departments to streamline daily operations and enhance communication across teams.Lead and execute social media strategy and content creation across 4 markets, strengthening brand visibility and engagement
- Operate as a team of one, independently managing marketing priorities, scheduling, and campaign execution
- Coordinated daily office operations for four business locations, ensuring seamless workflow and support for staff.
- Managed guest reservations, scheduling, and payment processing while safeguarding confidential customer records.
- Prepare reports and track operational data to support business decisions.
- Draft and proofread customer communications, marketing materials, and internal documents.
- Coordinate weddings, proposals, and special events while maintaining detailed schedules and client files.
- Train and onboard new employees on company procedures and administrative systems.
- Manage wedding and proposal sales, communicating with clients to plan and secure bookings
- Coordinate brand collaborations and partnerships, maintaining client relationships
- Balance marketing, sales, and operational responsibilities in a high-volume tourism environment
Talent Acquisition Specialist
GIG
Tempe, USA
09.2023 - 02.2024
- Executed confidential recruiting activities, enhancing candidate selection through applicant screening, interview coordination, and thorough hiring documentation.
- Managed employee records and recruiting databases to ensure accurate tracking of candidate progress and compliance.
- Coordinated travel arrangements, meetings, and company events.
- Managed office inventory, vendor communications, and purchasing.
- Prepared reports and maintained accurate documentation.
- Facilitated daily administrative functions for leadership teams, streamlining operations and supporting effective decision-making.
Account Manager
Bright Planet Solar, Inc.
, Remote
08.2022 - 08.2023
- Maintained client records and project documentation.
- Coordinated interdepartmental communication to facilitate timely project completion.
- Updated databases and tracked project milestones to ensure alignment with client expectations.
- Prepared correspondence and addressed client inquiries to maintain strong client relations.
Cast Member (Seasonal)
Walt Disney World Resort
Orlando, USA
03.2022 - 07.2022
- Executed detailed document reviews with strong attention to accuracy, ensuring compliance with standards.
- Investigated compliance requirements for regulatory adherence and resolved account issues, contributing to overall compliance integrity.
- Reviewed documentation for compliance standards confidential compliance documentation including OSHA records and insurance certificates.
- Supported clients with billing inquiries and account management, facilitating smooth account maintenance and documentation processes.
Technical Support Specialist
Global Payments Inc.
Lindon, USA
04.2021 - 03.2022
- Delivered technical troubleshooting and customer support to enhance user experience
- Resolved client issues, ensuring high satisfaction and retention
- Provided technical support for payment processing systems and applications.
- Resolved customer inquiries via phone, email, and chat efficiently.
- Diagnosed software issues and guided users through troubleshooting steps.
Supplier Success Professional
Avetta
, Remote
11.2019 - 03.2021
- Conducted detailed document review, ensuring accuracy and compliance with established guidelines.
- Reviewed compliance documentation to ensure adherence to regulations and standards.
- Researched compliance requirements and addressed account issues to maintain client satisfaction.
- Assisted clients with billing, account maintenance, and documentation.
Administrative Assistant
Alder
Orem, USA
07.2018 - 11.2019
- Managed office operations and provided administrative support to enhance workflow.
- Scheduled appointments and coordinated internal communications to streamline information flow.
- Prepared documentation and maintained organized filing systems.
- Assisted with customer correspondence and compiled office reports to ensure accurate communication.
- Supported multiple departments with administrative tasks.
Supervisor
The Results Companies
10.2016 - 11.2017
- Supervised team performance, conducting evaluations to enhance individual and group effectiveness
- Assisted with hiring and training, facilitating team development to align skills with organizational goals
- Led team-building initiatives, fostering collaboration and improving overall team dynamics
Education
High School Diploma -
Utah Valley University
Skills
- Administrative Support
- Record management
- Data Entry
- Report Preparation
- Document Proofreading
- Microsoft Office
- Google Workspace
- Scheduling & Calendar Management
- Office Administration
- Records Management
- CRM systems
- Research
- Organization
- Written Communication
- Time Management
Languages
Spanish
Professional
Italian
Elementary
Timeline
Social Media & Content Coordinator
Rainbow Ryders Hot Air Balloon Co.
02.2024 - Current
Talent Acquisition Specialist
GIG
09.2023 - 02.2024
Account Manager
Bright Planet Solar, Inc.
08.2022 - 08.2023
Cast Member (Seasonal)
Walt Disney World Resort
03.2022 - 07.2022
Technical Support Specialist
Global Payments Inc.
04.2021 - 03.2022
Supplier Success Professional
Avetta
11.2019 - 03.2021
Administrative Assistant
Alder
07.2018 - 11.2019
Supervisor
The Results Companies
10.2016 - 11.2017
High School Diploma -
Utah Valley University