Dedicated professional with proven customer service skills. Experienced in enhancing user experience and streamlining processes in fast-paced environments. Committed to delivering exceptional support and collaboration.
Overview
9
9
years of professional experience
Work History
Caregiver
Trinity Home Care & Resource
Boise, Idaho
12.2023 - Current
Assisted clients with daily living activities and personal hygiene tasks. Dispense medications, Dr visits, and all necessary living activities.
Server
Rare Steakhouse
Star, ID
07.2025 - 07.2025
Provided exceptional customer service in a fast-paced dining environment.
Collaborated with kitchen staff to ensure timely food delivery.
Assisted guests with menu selections and answered inquiries about dishes.
Processed customer payments accurately and efficiently at the point of sale.
Upsold daily specials and beverage pairings to enhance guest experience.
Trained new servers on restaurant protocols and service standards.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Handled money transactions accurately while following company procedures for handling cash payments.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Registrar
West Ada School District
Star, ID
05.2021 - 06.2024
Managed student enrollment processes and maintained accurate records in the database.
Coordinated academic scheduling and ensured compliance with institutional policies.
Developed training materials for new staff on registration procedures and systems.
Collaborated with faculty to streamline course offerings and improve registration efficiency.
Implemented strategies to enhance user experience for online registration platforms.
Oversaw the maintenance of confidential student information in compliance with regulations.
Facilitated orientation sessions for new students regarding registration processes and resources.
Resolved student inquiries related to registration and enrollment issues.
Collected, evaluated and stored documents securely in permanent records.
Prepared documents for registration, enrollment, and graduation processes.
Processed applications for admission and maintained accurate records.
Server
M&M
Red Bluff, California
02.2017 - 06.2020
Provided exceptional customer service in a fast-paced dining environment.
Processed customer payments accurately and efficiently at the point of sale.
Provided excellent customer service to ensure satisfaction.
Greeted customers, answered questions, and recommended specials to increase profits.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Assisted in training new servers.
Addressed complaints to kitchen staff and served replacement items.
Prepared drinks according to standard recipes.
Implemented feedback from customers to improve service quality and menu offerings.