Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chelsey Pruitt

Chelsey Pruitt

Grand Bay,AL

Summary

I’ve always felt called to help where I can—whether it’s pitching in with a task, being there for someone going through a tough time, or just listening when they need to talk. I don’t do it for recognition; it simply feels right to be thoughtful and kind. I try to use the gifts I’ve been given to lift others up and make a difference, even in small ways. My goal is to live like Jesus did—serving with love, humility, and a genuine care for others.


Let your light so shine before men, that they may see your good works, and glorify your Father which is in heaven.

Matthew 5:16

Overview

8
8
years of professional experience

Work History

Operations Manager

Hyatt Studios Mobile/Tillman’s Corner
01.2025 - Current
  • Make sure staff greet guests properly, follow uniform standards, and handle complaints professionally.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Oversee the hiring process and ensure new employees complete all paperwork and orientation.
  • Review training programs to keep staff updated on policies and procedures.
  • Build a strong team through hiring, training, coaching, and development.
  • Encourage a positive, friendly work environment.
  • Ensure clear and timely communication between departments and the GM.
  • Make sure equipment is well-maintained and issues are fixed quickly.
  • Handle admin tasks such as: scheduling, payroll, inventory, and orders on time.
  • Ensure staff follow company policies and help roll out any updates or changes.
  • Support community involvement efforts with the GM.
  • Inspect guest rooms, public areas, and grounds for cleanliness, safety, and appearance.

Teacher Assistant

Pascagoula Gautier School District
08.2022 - 01.2025
  • Providing student support individually or in small groups, reinforce concepts, and address learning gaps.
  • Monitor student behaviors, redirect disruptive behaviors, and maintain a positive classroom atmosphere.
  • Providing additional support to students with learning disabilities.
  • Collaborating with lead teachers, counselor, and intervention specialist about student support, behaviors, and observations.
  • Classroom management and organization.
  • Flexibility to adapt to ongoing changing classroom situations.
  • Crisis Prevention Institute (CPI) trained.
  • Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.

Director of Operations

Holiday Inn West I-10
09.2021 - 07.2022
  • Food and Beverage Manager for the restaurant.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
  • Managed inventory control systems, optimizing stock levels and reducing waste.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.

Sales Manager

Holiday Inn Express
09.2021 - 07.2022
  • Spearheaded sales initiatives that resulted in a 17% increase in revenue over the fiscal year by developing strategic partnerships and implementing targeted marketing campaigns.
  • Conducted market analysis to identify new business opportunities and drive customer acquisition, resulting in an expanded client base and repeat business.
  • Fostered strong relationships with corporate clients, local businesses, and travel agencies, leading to increased brand loyalty and repeat bookings.
  • Utilized CRM software to track sales metrics, forecast trends, and report on sales performance to senior leadership.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

Traveling Receptionist

Premier Medical Group
05.2021 - 08.2021
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Maintained confidentiality of information regarding clients and company.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Front Desk Clerk/ Loyalty Champion

Holiday Inn Express
01.2019 - 05.2021
  • Knowledgeable of the OPERA system and efficiency of using it
  • Manage and train coworkers.
  • Responsible for overseeing the loyalty program for the property.
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
  • Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
  • Provided exceptional customer service for a positive guest experience, resulting in repeat business.

Server | Hostess | Bartender | Kitchen

Georgia Blue
08.2017 - 08.2018
  • Knowledgeable about the menu to better assist the guest with questions and allergies.
  • Communication with fellow coworkers with the environment/ guest’s needs.
  • Leadership skills to train and assist new and ongoing coworkers.
  • Take care and host parties/ large groups.
  • Problem solving skills.
  • Active listening to better understand guests’ wants and needs.
  • Adding flavor and colorful language to upsell items.
  • Work and host parties/ large groups.
  • Multitasking skills when having several tables/ guests at once.

Education

Diploma -

Moss Point High
Moss Point, MS
01.2014

Associates in Applied Science - undefined

Copiah-Lincoln Community College
Wesson, MS
01.2016

Bachelor of Arts -

William Carey University
Hattiesburg, MS

Skills

  • Teamwork
  • Onboarding and orientation
  • Delegation
  • Staff management
  • Leadership
  • Communication
  • Problem Solving
  • Adaptability
  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Employee relations and conflict resolution
  • Staff training
  • Employee motivation
  • Staff development

Timeline

Operations Manager

Hyatt Studios Mobile/Tillman’s Corner
01.2025 - Current

Teacher Assistant

Pascagoula Gautier School District
08.2022 - 01.2025

Director of Operations

Holiday Inn West I-10
09.2021 - 07.2022

Sales Manager

Holiday Inn Express
09.2021 - 07.2022

Traveling Receptionist

Premier Medical Group
05.2021 - 08.2021

Front Desk Clerk/ Loyalty Champion

Holiday Inn Express
01.2019 - 05.2021

Server | Hostess | Bartender | Kitchen

Georgia Blue
08.2017 - 08.2018

Associates in Applied Science - undefined

Copiah-Lincoln Community College

Diploma -

Moss Point High

Bachelor of Arts -

William Carey University

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