Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chelsey Qualls

Lake Worth,FL

Summary

Driven professional with a proven track record in management. I excel in customer relations in a respectable manner being nonjudgmental and open minded. I demonstrate exceptional multi-tasking abilities, assist in conflict management with a non-bias approach while remaining compliant & upholding client privacy constantly.

Overview

13
13
years of professional experience

Work History

Office Manager

A Cardona Bail Bonds
04.2021 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records maintaining a nonjudgmental setting at all times.
  • Provide exceptional customer service when addressing current and potential client inquiries and/or concerns via phone calls or email correspondence.
  • Maintain accurate financial records, defendant files, payment plans, collateral receipts, upcoming court dates, any case changes or closures and all other records are kept and stored in accordance with the Florida law.
  • Oversee defendants who are on GPS or supervised release to ensure they are fulfilling all obligations required. File motions to revoke when bond terms are violated. Assist in paperwork filed to reinstate, surrender, or modify open bonds.
  • Cover all clerical tasks needed and keep communication with jails and courts logged.
  • Fulfill all duties requested of me while staying complaint with Florida Laws, State Statutes and Florida Administrative Code.

Restaurant Manager

Sonny's BBQ
01.2015 - 04.2021
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Waitress and Bartender

Teddys Wing Shack
02.2012 - 01.2015
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

High School Diploma -

Forest Hill High School
West Palm Beach, FL
05.2010

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Customer Relations
  • Administrative Support
  • Clerical Support
  • Relationship Building
  • Conflict Management

Languages

Spanish
Native or Bilingual

Timeline

Office Manager

A Cardona Bail Bonds
04.2021 - Current

Restaurant Manager

Sonny's BBQ
01.2015 - 04.2021

Waitress and Bartender

Teddys Wing Shack
02.2012 - 01.2015

High School Diploma -

Forest Hill High School

Similar Profiles

CREATE PROFILE
Chelsey Qualls