Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Chelsey Reeder

Burleson,TX
When we can begin to take our failures nonseriously, it means we are ceasing to be afraid of them. It is of immense importance to learn to laugh at ourselves.
Katherine Mansfield

Summary

Reliable Caregiver/Med Tech enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

10
years of professional experience

Work History

Med Tech, Morada of Burleson
Burleson, TX

Caregiver
06.2020 - Current

Job overview

  • Call doctor office and pharmacist when needed, talk to the families keep them updated on their family members and any medication we may need, filing paperwork.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Offered companionship and kindness to elderly patients.
  • Provided safe mobility support to help patients move around personal and public spaces.

Zips Car Wash
Mansfield, TX

Assistant Site Manager
10.2018 - 06.2020

Job overview

  • Make schedules, fix equipment that brakes down, help customers at pay stations
  • As well deal with customer complaints and help solve any problems they might have and try and turn the negative around into a positive and make them happy.
  • Maintained records and logs of work performed and materials and equipment used.
  • Verified completed projects met approved time, quality and cost estimates.
  • Communicated daily with vendors to keep project fully operational.
  • Maintained heavy equipment, tools and machinery.
  • Attended weekly meetings with Site managers to discuss safety procedures, compliance issues and facility maintenance.
  • Assumed responsibility for personnel deployed to work site.
  • Delegated assignments based on plans, project needs and knowledge of individual team members.
  • Oversaw all daily office operations and equipment maintenance.
  • Resolved issues between employees and customers using company policies.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.

Sonic Drive
Joshua, TX

Manager
09.2016 - 05.2018

Job overview

  • Run shifts and close the store, count money at the end of the night for the deposit, help with customers when they have a problem.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Completed milkshakes and ice cream desserts for customers.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.

McDonald
Burleson, TX

Order taker
03.2015 - 04.2017

Job overview

  • Entered orders into computer system quickly and in proper sequence.
  • Warmly greeted and welcomed customers to establishment before requesting food order.
  • Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.
  • Restocked bags, cups, lids, sauces and other counter supplies.
  • Welcomed customers and provided quick and attentive service.
  • Kept up-to-date on knowledge of menu items, kitchen practices and other areas of interest to accurately answer customer questions and fulfill orders.
  • Offered immediate, friendly and knowledgeable assistance to every guest.
  • Suggested upgrades and additional items to meet upselling goals.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Q speed wash
Benbrook, TX

Assistant Manager
08.2014 - 12.2014

Job overview

  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained and developed personnel to improve safety, employee relations and resolve issues.
  • Delivered training for staff development, change management and materials, process and technical controls.
  • Developed detailed plans based on broad guidance and direction.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
  • Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

Jett Express Car Wash
Burleson, TX

General Manager
12.2012 - 08.2014

Job overview

  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
  • Monitored inventory levels for adequate supply of chemicals and materials.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

Burleson High school

High school diploma
2011

Skills

  • Service Documentation
  • Attentive to People
  • Patient and Caregiver Education
  • Heavy Lifting
  • Problem Identification
  • Patient Advocacy
  • Technical Proficiency
  • Food and Beverage Management
  • Project Management
  • Scheduling and Coordinating
  • Managing Operations and Efficiency
  • Managing Cash Register
  • Issue and Conflict Resolution
  • Managing Employee Relations
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Caregiver

Med Tech, Morada of Burleson
06.2020 - Current

Assistant Site Manager

Zips Car Wash
10.2018 - 06.2020

Manager

Sonic Drive
09.2016 - 05.2018

Order taker

McDonald
03.2015 - 04.2017

Assistant Manager

Q speed wash
08.2014 - 12.2014

General Manager

Jett Express Car Wash
12.2012 - 08.2014

Burleson High school

High school diploma

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Chelsey Reeder