Chelsey Robinson
Louisville,CO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Leveraging analytical problem-solving and time management skills, I significantly contributed to team projects across various positions and promoted customer satisfaction. Adeptness in both individual and collaborative environments underscores ability to meet and exceed employer expectations.
Overview
9
9
years of professional experience
Work History
Data Analyst
Dataannotation.tech
06.2023 - Current
- Checked for accuracy by verifying data and records.
- Demonstrated strong organizational and time management skills while managing 3-5 projects at any given time.
- Learned and adapted quickly to new technology and software applications.
- Worked flexible hours across night, weekend, and holiday shifts.
- Skilled at working independently and collaboratively in team environments.
AI Data Annotation Specialist
Remotasks/Outlier
06.2023 - Current
- Checked for accuracy by verifying data and records.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within 30 minute deadlines.
Customer Care Advocate
United Healthcare
09.2021 - 07.2022
- Worked closely with other departments when necessary to address interrelated concerns affecting customer experience.
- Built rapport with customers through personalized interactions, increasing their trust in the company's products or services.
- Consistently exceeded performance metrics, with a 96% satisfaction score, while maintaining a focus on providing excellent customer support.
- Responded to customer needs through competent customer service and prompt problem-solving.
Capex Specialist/Customer Service Manager
Guitar Center
03.2015 - 03.2020
- Managed 15 employees and evaluated staff performance to provide coaching to address inefficiencies.
- Generated reports detailing findings and recommendations.
- Executed store merchandising for multiple grand openings, remodels, and improvements both as a team member and individually.
Education
Bachelor of Science - Management of Technology
Athens State University
Athens, AL12.2016
Associate of Applied Science - Music Industry Communications
Calhoun Community College
Tanner, AL12.2013
Skills
- Analytical Problem Solving
- Attention to Detail
- Strong Work Ethics
- Time Management
- Microsoft office
- Leadership
- Clear and Concise Communication
- Business Management
Additional Information
- Volunteer for Dragon*Con as stagehand and sound engineer 2012-2016
- Stagehand for Montgomery Performing Arts Center 2014-2015
- I traveled the U.S. 2022-2024, enhancing my understanding of cultural differences and environmental importance.
Timeline
Data Analyst
Dataannotation.tech
06.2023 - Current
AI Data Annotation Specialist
Remotasks/Outlier
06.2023 - Current
Customer Care Advocate
United Healthcare
09.2021 - 07.2022
Capex Specialist/Customer Service Manager
Guitar Center
03.2015 - 03.2020
Bachelor of Science - Management of Technology
Athens State University
Associate of Applied Science - Music Industry Communications
Calhoun Community College
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