Chelsey Sanchez
Tomball,TX
Summary
Organized and results-oriented Case Manager with thirteen years of industry experience. Skilled in HIPAA compliance along with interpersonal and communication skills. Develops strategies, provides training, sets goals and obtains team feedback. Excellent communicating goals and vision to succeed.
Overview
13
13
years of professional experience
Work History
Case Manager
Discovery Resource
03.2021 - Current
- Provided exceptional customer service by addressing clients' concerns promptly and professionally throughout their case durations.
- Reduced client wait times for case updates through regular communication and prompt follow-ups.
- Developed and maintained courteous and effective working relationships.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Senior Order Entry Specialist
Champion Records Service
10.2018 - 02.2021
- Input order information into system and updated client accounts to document and track client orders.
- Examined orders to confirm accuracy, completeness and adherence to client requirements.
- Streamlined order processing time by efficiently organizing and prioritizing workload.
- Conducted regular audits of completed orders to identify any inaccuracies or inconsistencies before sending them forward in the fulfillment process.
Record Retrieval Specialist
ABI Document Support Services
10.2016 - 10.2018
- Requested and obtained records while maintaining HIPAA compliance.
- Followed up with records custodians by phone and email regarding missing or needed records and compiled retrieved records for processing.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
Senior Order Entry Specialist
US Legal Support - Litigation Resource Services
10.2010 - 10.2016
- Assisted in training new hires, sharing best practices for efficient order entry processes and quality control measures.
- Double-checked client orders and information before filing the notice with the court.
- Enhanced order accuracy by meticulously reviewing and entering case information and client details into the system.
- Paid attention to detail while completing assignments.
- Contributed to a positive work environment by fostering collaborative relationships among colleagues from several departments.
Education
GED -
Lone Star College System
Tomball, TX06.2022
Skills
- Organization and Multitasking
- Document Preparation
- Database Searching
- Deadline Monitoring
- HIPAA Compliance
- Attention to Detail
- Case Management
- Good Judgment and Decision Making
- Correspondence and Legal Forms
- Workload Management
- Court Document Filing
Timeline
Case Manager
Discovery Resource
03.2021 - Current
Senior Order Entry Specialist
Champion Records Service
10.2018 - 02.2021
Record Retrieval Specialist
ABI Document Support Services
10.2016 - 10.2018
Senior Order Entry Specialist
US Legal Support - Litigation Resource Services
10.2010 - 10.2016
GED -
Lone Star College System
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