Chelsey Sherman
Detroit,MI
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and eminency to meet company needs and increase service value. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
9
9
years of professional experience
Work History
PCA
Garden City Hospital
Garden City , MI
2023.05 - 2024.02
- Assisted patients with recreational activities such as reading books or playing board games.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
- Answered questions from family members regarding patient's condition or care plan.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Educated families about proper nutrition for their loved ones in order to maintain good health.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
- Administered medications orally or topically as directed by physician orders.
- Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Accompanied clients to doctor's appointments and outings when necessary.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Notified senior staff of patient emergencies to optimize outcomes.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Kept instruments and equipment clean and sanitized.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Restocked unit frequently with necessary medical supplies.
- Responded to bell or light signal calls to assist patients with needs.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Recorded patient conditions and vital signs before and after medical operations.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Administered medications and educated patients and families on correct at-home administration.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Turned and repositioned bedridden patients to prevent bedsores.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Collected specimens from patients for laboratory testing purposes.
- Answered patient call signals and signal lights to determine patients' needs.
- Reminded patients to take prescribed medications or nutritional supplements.
- Shaved and draped patients to prepare for surgery, treatment or examination.
Medical Assistant
Epic Medical Center
Detroit , MI
2023.01 - 2024.01
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
- Inspected equipment to ensure proper working order prior to use on patients.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Registered new patients into practice management software program accurately entering demographic information.
- Administered injections, medications and treatments as directed by the physician.
- Filed insurance claims forms in accordance with applicable regulations.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Incorporated outside records into charts and EHR.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Organized charts, documents and supplies to maintain team productivity.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted back office patient processes to reduce office wait times.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Processed orders for medical supplies and lab equipment.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
- Explained treatment procedures and physicians' instructions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
MEDICAL ASSISTANT
Planned Parenthood
Warren , MI
2022.05 - 2023.04
- Documented medical data in patient charts, facilitating accurate records
- Triaged patients and performed vital checks for patient flow facilitation
- Supported physicians in examinations, procedures, and diagnostic tests
- Monitored supply inventory for low stock and worked with staff to reorder
- Obtained patient medical histories for inclusion in records
- Stocked supplies and instruments for examination rooms
- Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines
- Conducted pre-authorizations and referrals to meet third-party insurer requirements
- Scheduled appointments and maintained patient records
- Performed patient intake and assisted in patient care procedures
- Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures
- Worked interdependently with other professionals to provide quality health care to patients
- Complied with personal protective equipment requirements to protect against exposure to infectious body fluids and other hazardous substances
- Obtained medical information and measured vital signs, weight, and height
- Kept financial records and performed other bookkeeping duties, such as handling credit and collections and mailing monthly statements to patients.
MEDICATION AIDE
Advisor Care
Southfield , MICHIGAN
2022.02 - 2022.08
NURSING ASSISTANT
Medical Team
Livonia , MI
2021.01 - 2022.04
- Documented and reported patient information to the nursing staff
- Kept patients' rooms clean and orderly by making beds and wiping down high-touch surfaces
- Answered patient call lights and performed timely services to enhance physical well-being of patients
- Developed collaborative relationships with patients and families
- Helped patients with ambulation and range of motion exercises
- Assisted at meal times with cutting up food and feeding patients
- Administered medications and treatments in accordance with physician instructions
- Correctly dispensed medications to patients in accordance with facility protocols
- Followed standards of hygiene, safety, and infection control when handling and disposing of medications
- Managed medication cart for complete, up-to-date supplies and quality control
- Looked for changes in residents' day and personal care needs to update personal resident care plan
- Responded to medical emergencies and provide life-saving medications in a timely manner
- Used automated dispensing cabinets and other pharmacy software systems
- Assisted physicians with special tests and procedures within scope of nursing standards
- Recognized and reported unsafe conditions for medication provision
- Identified and documented general reactions to medications to facilitate intervention
- Removed discontinued, outdated, or deteriorated drugs from inventory
- Clarified inaccurate, ineffective or contraindicated orders or treatment regimens by consulting with licensed nurse
- Accurately entered patient data into the pharmacy system
- Liaised with clinical staff members to coordinate and administer medication to nursing home residents
- Collected specimens, such as urine, feces, and sputum
- Kept patient information confidential to protect organization's value
- Gathered information from nurses and physicians about patient condition and treatment plans
- Established special connections with patients through empathy and relationship-building techniques
- Reviewed patient dietary restrictions and food allergies to verify appropriate diet
- Collected blood samples and body fluids to prepare for diagnostic testing
- Supplied, collected and emptied bedpans
- Turned and repositioned bedridden patients
- Prepared and served food trays
- Recorded height and weight of patients.
Caregiver
Entech Medical
Southfield , MI
2018.06 - 2020.06
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Provided emotional support to clients during difficult times.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Maintained clean and well-organized environment for client happiness and safety.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Contacted medical providers on behalf of clients to follow up on appointments.
Home Health Aide
Angela Hospice
Southfield , MI
2015.01 - 2018.01
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Engaged patients in recreational activities such as reading books or playing games.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Transported clients to doctor appointments and social events.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Documented care provided and submitted notes to supervisor.
- Assisted clients with bathing, dressing and incontinence care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Managed patient transportation and appointment scheduling.
- Tracked and reported clients' progress based on observations and conversations.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Helped client with medication self-administration.
- Maintained clean and well-organized environment for client happiness and safety.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Planned, prepared or served meals to patients according to prescribed diets.
- Documented patient status and reported changes in care needs.
- Assisted clients with proper exercises and rehabilitation.
- Cared for disabled children or children with sick or disabled parents.
- Administered prescribed medications under direction from physician.
- Provided patients and families with emotional support and instruction.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Checked patients' pulse, temperature and respiration.
- Transported individuals to medical appointments and assisted with errands.
Education
MEDICAL ASSISTANT -
Ross medical school
Warren, Michigan09.2023
CNA IN NURSING ASSISTANT -
Parrish Academy
Southfield, Michigan05.2021
HIGH SCHOOL DIPLOMA -
Berkeley High School
Berkeley, Michigan05.2014
Skills
- Assisting with meal times
- Feeding patients
- Administering medications
- Dispensing medications
- Hygiene and safety protocols
- Managing medication cart
- Updating resident care plans
- Responding to medical emergencies
- Using pharmacy software systems
- Assisting with special tests and procedures
- Recognizing and reporting unsafe conditions
- Documenting reactions to medications
- Removing discontinued or outdated drugs
- Consulting with licensed nurse
- Entering patient data into pharmacy system
- Coordinating and administering medication
- Collecting specimens
- Maintaining patient confidentiality
- Gathering information about patient condition and treatment plans
- Building relationships with patients
- Reviewing dietary restrictions and food allergies
- Collecting blood samples and body fluids
- Suppling and emptying bedpans
- Turning and repositioning bedridden patients
- Preparing and serving food trays
- Recording height and weight of patients
- Range of motion exercises
- Medical terminology knowledge
- HIPAA Compliance
- Diabetes management
- Behavioral Management
- Compassionate Care
- Meal Preparation
- Vital signs monitoring
- Personal Hygiene Assistance
- Emotional Support
- Dementia Care
- Cultural Sensitivity
- Patient Education
- ADL support
- Information Protection
- Feeding Assistance
- Restocking supplies
- Mobility Assistance
- Patient Observation
- Basic nursing care
- Specimen Collection
- Emergency Response
- Sterilization techniques
- Patient positioning understanding
- Feeding assistance specialist
- Corrective Action Planning
- Clinical Training
- Healthcare expertise
- Patient Services
- Data Collection
- IV Insertion
- Acute and rehabilitative care
- Blood Glucose Monitoring
- Infection control standards
- Catheter Care
- Adaptable
- Medical Laboratory Procedures
- Professional Bedside Manner
- Medical Equipment Operation
References
References available upon request
Timeline
PCA
Garden City Hospital
2023.05 - 2024.02
Medical Assistant
Epic Medical Center
2023.01 - 2024.01
MEDICAL ASSISTANT
Planned Parenthood
2022.05 - 2023.04
MEDICATION AIDE
Advisor Care
2022.02 - 2022.08
NURSING ASSISTANT
Medical Team
2021.01 - 2022.04
Caregiver
Entech Medical
2018.06 - 2020.06
Home Health Aide
Angela Hospice
2015.01 - 2018.01
MEDICAL ASSISTANT -
Ross medical school
CNA IN NURSING ASSISTANT -
Parrish Academy
HIGH SCHOOL DIPLOMA -
Berkeley High School
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