Answering phone calls, creating appointments, directing the calls as required and handling all queries
Maintaining a filing system for all patient documents and reports submitted
Answering emails and other electronic messages as required
Managing inventory and placing orders as required
Creating invoices and bills, processing insurance forms
Maintained patient charts
Processed patient's orders
Handled Insurance Claims/ Billing
Performed other duties as assigned or requested.
Hostess
Walk On's Sports Bistreaux
Baton Rouge, La
09.2021 - 07.2022
Watched dining area staff to evaluate server loads and calculate accurate wait times
Cultivated positive guest relations by managing information and orchestrating speedy seating
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
Conducted dining room and server checks to assess readiness for expected customer loads
Stayed in open communication with the kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
Collected information from arriving customers to seat groups or place them on waitlist
Supported servers, food runners and bussers with keeping the dining area ready for every guest.
Medical Office Staff/ Nutritional Counselor
Apsen ClinicPrairieville
07.2020 - 08.2021
Record patient's body composition results and explain them to patient, take blood pressure, and offer nutritional counseling to aid in reaching patient weight loss goals
Maintain a clean and organized work environment
Greet patients and answer phones in a professional manner
Schedule appointments and maintain patient records
Provide information about medication, procedures, and products to patients.