Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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CHELSEY SMITH

Prairieville,LA

Overview

4
4
years of professional experience

Work History

Medical Office Specialist

Baton Rouge General Hospital
Baton Rouge, La
12.2022 - Current
  • Answering phone calls, creating appointments, directing the calls as required and handling all queries
  • Maintaining a filing system for all patient documents and reports submitted
  • Answering emails and other electronic messages as required
  • Managing inventory and placing orders as required
  • Creating invoices and bills, processing insurance forms
  • Maintained patient charts
  • Processed patient's orders
  • Handled Insurance Claims/ Billing
  • Performed other duties as assigned or requested.

Hostess

Walk On's Sports Bistreaux
Baton Rouge, La
09.2021 - 07.2022
  • Watched dining area staff to evaluate server loads and calculate accurate wait times
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
  • Conducted dining room and server checks to assess readiness for expected customer loads
  • Stayed in open communication with the kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
  • Collected information from arriving customers to seat groups or place them on waitlist
  • Supported servers, food runners and bussers with keeping the dining area ready for every guest.

Medical Office Staff/ Nutritional Counselor

Apsen ClinicPrairieville
07.2020 - 08.2021
  • Record patient's body composition results and explain them to patient, take blood pressure, and offer nutritional counseling to aid in reaching patient weight loss goals
  • Maintain a clean and organized work environment
  • Greet patients and answer phones in a professional manner
  • Schedule appointments and maintain patient records
  • Provide information about medication, procedures, and products to patients.

Education

AssociateNursing - Nursing

Baton Rouge Community College
Baton Rouge, LA
12-2025

High School Diploma -

Dutchtown High School
Geismar, LA
05.2019

Skills

  • Communication
  • Adaptable
  • Claims Handling/ Processing
  • Customer Service
  • Computer Skills
  • Call Center Operations
  • Social Media/Marketing
  • Multitasking and Organization

Accomplishments

  • Phi Theta Kapp Honors Society Member
  • National Student Nurses Association Member

References

References available upon request.

Timeline

Medical Office Specialist

Baton Rouge General Hospital
12.2022 - Current

Hostess

Walk On's Sports Bistreaux
09.2021 - 07.2022

Medical Office Staff/ Nutritional Counselor

Apsen ClinicPrairieville
07.2020 - 08.2021

AssociateNursing - Nursing

Baton Rouge Community College

High School Diploma -

Dutchtown High School
CHELSEY SMITH