Chelsey Triebel

5505 Willow Ave. Raytown,MO

Summary

Proven to enhance operational efficiency at MVP Awards & Engraving, I leveraged my expertise in data entry and exceptional customer service to streamline project completion and foster positive client relationships. By implementing innovative organizational strategies, I played a pivotal role in improving team productivity and ensuring high-quality outcomes. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

years of professional experience

Work History

Office Assistant /Dye Sublimation Print Procurement Specialist

MVP Awards & Engraving

Blue Springs, MO

04.2013 - Current

Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Contributed to a positive work environment by fostering open communication among colleagues.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Ensured timely completion of projects by coordinating resources across multiple teams effectively.
Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Input data into spreadsheets and databases.
Reviewed files, records and other documents to obtain information to respond to requests.
Edited documents to keep company materials free of grammar errors.
Assisted in training new employees on dye sublimation processes, enhancing overall team performance.
Collaborated with design teams to ensure accurate color matching and high-quality prints for clients.
Worked closely with production teams to ensure timely completion of client orders without compromising quality standards.
Managed vendor relationships, resulting in better pricing and improved product availability.

Bartender/Cocktail Server

Howl At The Moon

Kansas City, MO

03.2021 - 05.2024

Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Improved team morale and efficiency, leading by example and offering support during peak hours.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Maintained impeccably clean, attractive and well-stocked bar area.
Upheld strict regulations for safe alcohol service and food safety.

Server

Texas Roadhouse

Blue Springs, MO

08.2017 - 08.2017

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

High School Diploma -

Raytown Sr. High School

Raytown, MO

05.2009

Skills

Customer Service
Time Management
Data Entry
Organizing and Categorizing
Verbal Communication
Administrative Support
Resourceful
Strong Problem Solver
Document Management
Social media knowledge
Filing and data archiving
Documentation And Reporting
Strong multitasking
Highly reliable
Liquor, beer, and wine knowledge
Team player attitude

Clear and effective communication
Patience and Tolerance
Cleanliness and hygiene
Organizational ability
Responsible Alcohol Service
Complex Problem-Solving
Payment Processing
Handling Difficult Customers
Cash Register Operation
Menu Memorization
Professional Appearance
Suggestive Selling
Alcohol awareness
Food Service
Team training and development
Beverage Preparation

Timeline