Chelsi Gaines
Glenn Heights
Summary
Dynamic educator and customer service professional with a proven track record at A.C. New Middle School and Buffalo Wild Wings. Excelled in creating tailored educational plans and fostering positive relationships, enhancing classroom participation and upsell rates. Skilled in classroom organization and effective communication, demonstrating high achievement and dependability in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Dyslexic Teacher
A.C. New Middle School
08.2023 - 05.2024
- Created individual IEP goals for students
- Adapted coursework to suit individual learning styles
- Fostered positive relationships with students
-Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Special Education Teacher
A.C New Middle School
08.2022 - 05.2023
- Developed and executed weekly lesson plans
- Participated in meetings to address student acade
-Develop IEP's tailored to individual student needs, ensuring their academic success and personal growth.
Customer Service Representative
Buffalo Wild Wings
06.2016 - 05.2020
- Ensured exceptional dining experiences through prompt and accurate service
- Managed weekend close-out process for servers
- Provided personalized food and drink recommendations resulting in increased upsell rates
-Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Intern
Glen Oaks
07.2019 - 11.2019
- Prepared patients' discharge paperwork
- Planned and organized group sessions and activities for patients
- Assisted in finding aftercare programs for discharged patients
-Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Bachelor's of Social Work - Social Work
Texas A&M University-Commerce
Commerce, TX05.2020
Skills
- Great with people
- Effective communicator
- High achiever
- Dependable
-Proactive
-Input Data
-Classroom Organization
-Patience and Empathy
Timeline
Dyslexic Teacher
A.C. New Middle School
08.2023 - 05.2024
Special Education Teacher
A.C New Middle School
08.2022 - 05.2023
Intern
Glen Oaks
07.2019 - 11.2019
Customer Service Representative
Buffalo Wild Wings
06.2016 - 05.2020
Bachelor's of Social Work - Social Work
Texas A&M University-Commerce
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