Summary
Overview
Work History
Education
Skills
Assessments
References
Timeline
Generic

Chelsi Janak

Clute,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated with a proactive attitude, strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

12
12
years of professional experience

Work History

Community Account Manager (remote)

SunPower
Austin, TX
11.2021 - Current
  • Maintained strong relationships with account managers to support the introduction of new builders/communities, contributing to our continued market success.
  • Boosted market advantage by personally visiting builder accounts in Southern California on a quarterly basis, facilitating stakeholder meetings and fostering strong relationships.
  • Developed and executed comprehensive sales training programs.
  • Ensured discrepancies in builder reports were promptly addressed to maintain closing schedules and drive continuous alignment.
  • Achieved seamless coordination between homeowners and address records, resulting in enhanced accountability for financial selections during community closeouts.
  • Coordinated with other departments to ensure timely delivery of products or services requested by customers.
  • Cultivated relationships with potential customers through targeted marketing campaigns.
  • Worked closely with internal teams such as marketing and sales staff to ensure successful execution of projects related to community outreach activities.
  • Enhanced company's marketing efforts by developing engaging and effective communication tools.
  • Identified areas of improvement in existing processes and procedures related to customer service operations.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Conducted regular business reviews with clients to understand their needs and align products and services accordingly.
  • Established strong relationships with decision-makers and influencers within client organizations.
  • Tracked and reported on sales performance metrics to senior management, highlighting successes and areas for improvement.
  • Provided product training and support to clients, enhancing their understanding and utilization of the company's offerings.

General Manager

Houser Roofing
Sealy, TX
01.2018 - 05.2021
  • Provided guidance and encouragement to promote teamwork across the organization.
  • Assessed the efficiency of current operations, identifying areas for improvement, and successfully implementing new systems to increase productivity levels.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Identified relevant industry trends, opportunities, and threats through thorough market research.
  • Contributed to the recruitment process by participating in interviews with potential candidates for open positions.
  • Regularly met with senior management to discuss and evaluate progress towards set goals.
  • Established strong vendor connections to ensure competitive pricing for supplies and materials.
  • Evaluated financial performance to discover potential areas for improvement in cost savings and revenue generation.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Sponsor and support local events.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Created a positive work environment through the implementation of collaborative team building activities.
  • Managed and resolved customer complaints while upholding exceptional service standards.
  • Tracked monthly sales to generate reports for business development planning.

Project Coordinator

South Coast Construction Svc
Houston, TX
05.2017 - 01.2018
  • Managed the coordination of project schedules with Houston Methodist.
  • Contributed to the effective management and administration of multiple contracts through tasks including coordinating RFI's, Change Orders, Billing, Submittals and Contracts
  • Achieved efficient execution of submittal processes and MEP approvals by collaborating closely with multiple Architects
  • Managed project payroll for P.M.
  • Maintained a track record of completing projects on schedule, ensuring timely and successful outcomes.
  • Maintained a detailed database of project information including budgeting, resources and deliverables.
  • Performed regular reviews of project documentation and communicated results with relevant personnel.
  • Managed communication channels between various teams involved in the execution of complex projects.

Sr. Corporate Communications Specialist

Fluor Corporation
Sugar Land, TX
11.2012 - 10.2016
  • Established strong relationships with prominent companies like Sasol, Anadarko, Dow and Technip through constant interaction.
  • Actively involved in enhancing HSE culture and training development through Technip Pulse (Safety) Program.
  • Successfully planned and executed various high-budget events such as large meetings and town halls.
  • Crafted impactful project-wide written communications
  • Created compelling and visually appealing newsletters, PowerPoint presentations, brochures, and TV presentations
  • Managed reporting and tracking of critical performance measurements
  • Created and implemented alignment procedures
  • Created and delivered multiple Train the Trainer programs
  • Developed and implemented efficient work process improvement procedures and exercises
  • Played a role in enhancing team development and building.
  • Efficiently oversaw multiple calendars for Project Managers and V.Ps.
  • Successfully executed event planning duties for large-scale gatherings of up to 2,100 attendees. Managed tasks such as vendor sourcing, hotel contract negotiations, room block management, and menu planning.

Education

Tarrant County Community College
Fort Worth, TX

Lamar Consolidated High School
Rosenberg, TX

Skills

  • Project Coordination
  • Client Relationship Management
  • Team Training
  • Account Management
  • Vendor Relations
  • Meeting Facilitation
  • Project Management
  • Team Management
  • Customer training
  • Multiple Priorities Management
  • Flexible and Adaptable

Assessments

Supervisory skills: Motivating & assessing employees, Highly Proficient, 09/01/21, Motivating others to achieve objectives and identifying improvements or corrective actions

References

References available upon request.

Timeline

Community Account Manager (remote)

SunPower
11.2021 - Current

General Manager

Houser Roofing
01.2018 - 05.2021

Project Coordinator

South Coast Construction Svc
05.2017 - 01.2018

Sr. Corporate Communications Specialist

Fluor Corporation
11.2012 - 10.2016

Tarrant County Community College

Lamar Consolidated High School

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Chelsi Janak