Chelsi Miles
Breckenridge,TX
Summary
With a proven track record at Solaris HealthCare, I excel in chronic disease management and providing compassionate care, significantly reducing hospital readmission rates. My expertise in interdisciplinary collaboration and case management ensures optimal patient outcomes, leveraging skills like HIPAA compliance and critical thinking to advocate effectively for patient and family needs.
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Overview
15
15
years of professional experience
Work History
RN Case Manager
Solaris HealthCare
01.2024 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
Registered Nurse
Stephens Memorial Hospital
03.2023 - 01.2024
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
RN Case Manager
Solaris HealthCare
10.2022 - 03.2023
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
Clinic LVN
Stephens Memorial Hospital
12.2016 - 08.2020
- Mentored new LVN staff members to ensure proper training and integration into the clinic''s workflow, promoting a cohesive team environment.
- Reduced medical errors by maintaining detailed and accurate documentation of patient information, treatments, and outcomes.
- Aided physicians in conducting thorough physical examinations, providing essential support during clinical decision-making processes.
- Assisted in the development of individualized treatment plans for patients with chronic conditions, promoting better health management.
- Demonstrated adaptability and resilience during periods of high patient volume, effectively managing multiple tasks simultaneously while maintaining a focus on delivering quality care to each individual served.
- Helped maintain a clean, safe, and organized workspace to provide optimal patient care environments at all times.
- Enhanced clinic efficiency by assisting in the coordination of patient appointments and scheduling.
- Assisted with admissions, appointments, transfers, and discharges.
- Cared for wounds, provided treatments, and assisted with procedures.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
Home Health LVN
Renew Home Health
11.2010 - 12.2016
- Promoted continuity of care by maintaining detailed documentation of patients'' health status, interventions, and outcomes.
- Supported patients during difficult transitions to home-based care, providing emotional support and practical guidance.
- Enhanced patient recovery process through effective communication and collaboration with interdisciplinary healthcare teams.
- Assisted patients in managing their daily living activities, including bathing, dressing, grooming, meal preparation, and mobility support.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Took samples to complete diagnostic and routine assessment tests.
- Reduced hospital readmissions by closely monitoring patients'' progress and adjusting care plans as needed.
- Conducted comprehensive assessments to identify any potential risks or barriers to successful home-based rehabilitation programs.
- Contributed to improved quality of life for patients with chronic conditions through skilled symptom management and education on self-care practices.
- Empowered patients to take control of their own health by teaching them about medications, nutrition, and exercise regimens tailored to their specific conditions.
- Facilitated seamless coordination between physicians, specialists, therapists, and family members to ensure comprehensive patient support.
- Maintained patient privacy and confidentiality by adhering to HIPAA regulations and organizational policies at all times.
- Maintained the highest standards of infection control by adhering to strict protocols for sanitation and personal protective equipment use.
LVN
Villa Haven Health & Rehabilitation
10.2009 - 11.2010
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and maintain licensure requirements.
- Contributed to a safe working environment by following infection control protocols and accurately reporting incidents or concerns.
- Collaborated with physicians to develop customized treatment plans based on thorough assessments of patients'' medical histories, symptoms, and diagnoses.
- Collected and documented vital signs to maintain current records of patients' conditions.
- Provided emotional support to patients and their families, fostering trust and open communication during difficult times.
- Examined and treated patients' injuries and pressure wounds to promote healing.
- Maintained accurate records of residents' healthcare treatments and responses.
- Reduced medication errors through meticulous attention to detail when administering treatments and medications.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Managed medication cart and dispensed pills, oral therapies and intramuscular injections to patients in long term care setting.
Education
Associates - Nursing
Cisco College
Abilene, TX08-2020
Licensed Vocational Nursing Certificate - Nursing
Texas State Technical College
Breckenridge, TX08-2009
High School Diploma -
Breckenridge High School
Breckenridge05-2004
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Clinical assessment
- Case evaluation
- Medication management
- Palliative care
- Case management
- Critical thinking
- Compassionate and caring
- Interdisciplinary collaboration
- Documentation
- Patient and family advocacy
- Accurate documentation
- Decision-making
- Direct patient care
- CPR/AED
- ICD-10
- Blood draw and sample collection
- EMR / EHR
- Clear patient communication
- Home care
- Vitals monitoring
- Medication and IV administration
- Medical supply management
- Intake and discharge
- Advanced cardiovascular life support (ACLS)
- Trauma nursing core course
Languages
English
Native or Bilingual
Timeline
RN Case Manager
Solaris HealthCare
01.2024 - Current
Registered Nurse
Stephens Memorial Hospital
03.2023 - 01.2024
RN Case Manager
Solaris HealthCare
10.2022 - 03.2023
Clinic LVN
Stephens Memorial Hospital
12.2016 - 08.2020
Home Health LVN
Renew Home Health
11.2010 - 12.2016
LVN
Villa Haven Health & Rehabilitation
10.2009 - 11.2010
Associates - Nursing
Cisco College
Licensed Vocational Nursing Certificate - Nursing
Texas State Technical College
High School Diploma -
Breckenridge High School
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