Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsi Tucker

Medina,TN

Summary

Dynamic professional with a proven track record at Walmart and as the owner of Epikaraoke, excelling in customer service and complex problem-solving. Spearheaded initiatives that significantly enhanced customer satisfaction and operational efficiency. Skilled in relationship building and leveraging computer skills for business growth. Demonstrates continuous development and a commitment to excellence.

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

11
11
years of professional experience

Work History

Team Associate

Walmart
10.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Worked different stations to provide optimal coverage and meet production goals.

Owner

Epikaraoke
06.2014 - 03.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Education

Diploma -

Dobson High School
Mesa, AZ
05.2004

Skills

  • Meeting facilitation
  • Decision-making capacity
  • Customer service
  • Problem-solving
  • Attention to detail
  • Following instructions
  • Positive attitude
  • Teamwork and collaboration
  • Computer skills
  • Training and mentoring
  • Flexible schedule
  • Cash handling
  • Clear communication
  • Proficient in software
  • Complaint resolution
  • Quality assurance
  • Complex Problem-solving
  • Continuous development
  • Relationship building

Timeline

Team Associate

Walmart
10.2023 - Current

Owner

Epikaraoke
06.2014 - 03.2022

Diploma -

Dobson High School

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Chelsi Tucker