Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Chelsia Galvez
Naples,FL
Summary
Overview
5
years of professional experience
2
Languages
Work History
Card Room Tech LLC
Designated Player
11.2022 - 07.2023
Job overview
- Continuously updated knowledge on various card games, staying current on industry trends and best practices.
- Monitored players behavior, taking appropriate action against rule violations.
- Maintained a professional gaming atmosphere for players, ensuring all rules were followed.
- Provided prompt, accurate and courteous service to players.
- Made accurate and clear chip transactions.
Petsense by Tractor Supply
Lead Keyholder/Interim Store Manager
09.2020 - 11.2022
Job overview
- Managed store personnel by delegating tasks and supervising daily operations.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Cross-trained existing employees to maximize team agility and performance.
Naples Medical Center
Transporter
09.2018 - 03.2019
Job overview
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Transferring calls, mailroom, documentation, or assisting patients from room to room
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using wheelchairs.
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
Education
Gulf Coast High SchoolNaples, FL
High School Diploma
06.2016
University Overview
- Participated in Philadelphia for the Dunkin Donuts Thanksgiving Parade (2013)
- Band (4 years), swim team of Gulf Coast
Skills
- Fluent in Spanish (speaking, writing, and reading)
- Leadership
- Customer service (5 yrs)
- Communication
- Creative
- Team Leadership
- Time Management
Personal Information
Personal Information
Date of Birth: 02/04/1998Timeline
Designated Player
Card Room Tech LLC
11.2022 - 07.2023
Lead Keyholder/Interim Store Manager
Petsense by Tractor Supply
09.2020 - 11.2022
Transporter
Naples Medical Center
09.2018 - 03.2019
Gulf Coast High School
High School Diploma
Similar Profiles
James DuffyJames Duffy
Supervising Associate at BestBet Card RoomSupervising Associate at BestBet Card Room
Hugo GomezHugo Gomez
Poker Dealer at Orange City Racing And Card RoomPoker Dealer at Orange City Racing And Card Room
Daryl HollandDaryl Holland
Cook at KINGS CARD ROOMCook at KINGS CARD ROOM