Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Chelsie Boyette

Murfreesboro,TN
Chelsie Boyette

Summary

I have experience in many fields and can adapt swiftly to my surroundings. I have the experience and heart for the customers that come in day to day. I am swift to remember regulars and enjoy making connections within the community I serve. I am looking for a position in which I can be more creative and take on a role that i can put more of myself into. I feel that I have a lot to offer between my experience and love for others. I want the chance to take on a role within this company. I have a creative soul and feel that I would be more fulfilled and bring a different and unique perspective. This job seems like the perfect place to do something meaningful and make others happy while being more creatively fulfilled.

Overview

6
years of professional experience

Work History

Red Bicycle
Murfreesboro, TN

Barista
10.2021 - Current

Job overview

  • Pleasantly interacted with h customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Prioritized drink requests while managing interruptions.
  • Cultivated to recall customers' names and address each by name.
  • Set and achieved goals for professional development and advancement.
  • Developed and demonstrated skillful and creative latte art to engage customers.

Tree Of Life
Nashville, TN

Sales Associate
08.2018 - 08.2019

Job overview

  • Helped customers locate products and checked store system for merchandise inventory.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Prepared large cash deposits with zero discrepancies.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Alerted customers to upcoming sales events and promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Tracked down hard-to-find merchandise at diverse locations.

Textbook Brokers
Murfreesboro, TN

Sales Associate/Assistant Manager
06.2014 - 08.2018

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Accomplished multiple tasks within established timeframes.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • I managed the store website as well as kept up with our social media presence.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Education

Tennessee Technological University
Cookeville, TN

Music Education from Music

Middle Tennessee State University
Murfreesboro, TN

Microbiology from Science

Nossi College of Art
Madison, TN

Photography from Lighting/Studio

Skills

  • Self focused and motivated
  • Works well with others
  • Adaptable and Flexible
  • Social Media Platforms Experience
  • Photography Skills
  • Procedural Streamlining
  • Managing Cash Register
  • Retail Merchandising
  • Staff Management
  • Strategic Planning
  • Issue and Conflict Resolution
  • Positive Customer Engagement
  • POS Inventory System Operation
  • Strong Communication and Interpersonal Skills
  • Ability to Lift 40 Pounds

Timeline

Barista

Red Bicycle
10.2021 - Current

Sales Associate

Tree Of Life
08.2018 - 08.2019

Sales Associate/Assistant Manager

Textbook Brokers
06.2014 - 08.2018

Tennessee Technological University

Music Education from Music

Middle Tennessee State University

Microbiology from Science

Nossi College of Art

Photography from Lighting/Studio

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Chelsie Boyette