Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsie Fisette

10461 Jersey Gold Rd.,LA

Summary

Assistance payments professional with proven track record in managing client benefits and processing payments accurately. Known for collaborative teamwork and achieving results in dynamic environment. Reliable and adaptable, with strong skills in client communication and data management.

Overview

7
7
years of professional experience

Work History

Assistance Payments Worker

State of Michigan
03.2022 - 04.2025
  • Ensuring that each person/family that applies for public assistance receives the type and level of assistance that they are eligible for.
  • Assessing the needs of each person/family and giving them appropriate information and making any referrals and/or contacts to persons/age
  • Interviews applicants and recipients by phone to determine client needs, both financial and non-financial.
  • Identify appropriate department programs and services to address needs.
  • Responsible for accurately determining eligibility for various assistance programs.
  • Reviews application and decides which forms and verifications are needed. Once obtained, evaluates the information contained in all documents.
  • Analyzes the client’s circumstances, evaluates potential program eligibility and recommends the most beneficial to the client.
  • Responsible for managing my caseloads by using independent judgment in prioritizing my work flow and develop and effectively use a plan which establishes daily, weekly, and monthly goals.
  • Responsible to update case record documentation in response to changes.
  • Communicate complicated policy and procedures clearly and concisely.

Kindergarten Assistant, Health Aid

Tenniswood Elementary School
02.2018 - 03.2020
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Observed and assessed student performance and charted progress.

Education

Associate of Applied Science - Early Childhood Care And Education

Macomb Community College
Warren, MI
02-2022

Skills

  • Customer service-oriented
  • Excellent communication skills
  • Professional phone etiquette
  • [45] WPM typing speed
  • Case management
  • Client assessment
  • Eligibility determination
  • Policy interpretation
  • Referral coordination
  • Document review
  • Works well under pressure
  • Team building

Timeline

Assistance Payments Worker

State of Michigan
03.2022 - 04.2025

Kindergarten Assistant, Health Aid

Tenniswood Elementary School
02.2018 - 03.2020

Associate of Applied Science - Early Childhood Care And Education

Macomb Community College

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