Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Chelsie Griffin

Chelsie Griffin

Wasilla

Summary

Dynamic professional with a proven track record in effectively managing employees, resolving issues, and handling administrative tasks in fast-paced environments. Highly visible and approachable, known for exceeding targets and driving success through strategic thinking and hands-on experience. Strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and tackle new challenges with dedication and enthusiasm to advance organizational objectives.

Overview

7
7
years of professional experience

Work History

Community Manager

RangeWater Real Estate
02.2022 - 08.2024
  • Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
  • Collected and maintained careful records of rental payments and payment dates.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
  • Managed social media channels effectively for improved brand visibility and increased audience interaction.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.

Associate Community Director

RangeWater Real Estate
11.2019 - 02.2022
  • Utilized analytical tools to measure the effectiveness of community initiatives, informing continuous improvement efforts.
  • Mentored new team members on best practices for effective community management.
  • Streamlined communication channels with community members, resulting in faster response times to inquiries.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Kept properties in compliance with local, state, and federal regulations.

Assistant Community Manager

WRH Realty
10.2017 - 11.2019
  • Steller Customer Service
  • Oversee office functions and ensure policy and procedure compliance in all related areas.
  • Meet and work with potential residents, completing the application process.
  • Manage month end processes, which include completion of data entry, review, and correction of resident files.
  • Manage processing of all resident payments. Monitor delinquent accounts and prepare three-day notices.
  • Manage preparation for state inspections and audits.
  • Coordinate resident events.
  • Leasing/Training New Staff

Education

High School Diploma -

Mavericks
St. Petersburg, FL

Skills

  • Conflict handling
  • Quick Learner
  • Relationship building
  • Schedule planning
  • Online advertising
  • Customer support
  • Payment processing
  • Calendar management
  • Database management
  • Employee recruitment
  • Staff management
  • CRM software
  • Administrative support
  • Knowledgeable in App Folio, Yardi, Entrata, Work, Excel, Microsoft, Google Docs, DocuSign, Outlook and more
  • Team Training
  • Contract negotiation
  • Sales support
  • Property tours
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Adaptability and flexibility
  • Verbal and written communication
  • Budget preparation
  • Fair housing mandates
  • Microsoft office

Hobbies and Interests

Kickboxing, Family Time, Traveling, Beach

Timeline

Community Manager

RangeWater Real Estate
02.2022 - 08.2024

Associate Community Director

RangeWater Real Estate
11.2019 - 02.2022

Assistant Community Manager

WRH Realty
10.2017 - 11.2019

High School Diploma -

Mavericks

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Chelsie Griffin