Chelsie Henry
Goodyear,AZ
Summary
Highly organized individual with exceptional multi-tasking, time management and customer service skills. Responsible office administrator with knowledge
Overview
14
14
years of professional experience
Work History
Human Resources/ Payroll Clerk/Accounts Payable Clerk
Wellsprings Therapy Center Of Phoenix
03.2019 - Current
- Prepared billings, paychecks, invoices, payments and other recurring transactions and obtained appropriate approvals and authorizations.
- Assisted with on-boarding process of all new hires.
- Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Processed and accurately recorded new hires and terminations.
- Sent, retrieved and reviewed results from background screening contractor and determined if applicant met eligibility requirements for employment.
- Processed employee termination paperwork at direction of supervisory staff.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed time cards and payroll for a team of employees.
- Tracked employee vacation, sick and personal time.
- Completed payroll accurately and timely to meet employee expectations.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Card Services Representative
PSCU Financial Services
10.2018 - 03.2019
- Reviewed and verified vendor completeness and compliance to rectify billing disputes and fraud cases.
- Assisted customers with questions and inquiries to provide information regarding credit card accounts.
- Researched and resolved customer complaints and disputes related to credit card accounts.
Fax Processor
Ciox Health
05.2018 - 10.2018
- Received and reviewed incoming documents and materials.
- Maintained confidentiality of patient finances, records, and health statuses.
Patient Sitter
Abrazo West Campus
11.2015 - 01.2017
- Monitored patient progress and reported changes to healthcare professionals.
- Worked to alleviate isolation and loss of personal freedom in patients resulting from deteriorating physical and mental health.
- Monitored progress and documented patient health status changes to keep care team updated.
- Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members.
Hostess/Server
Red Robin
06.2009 - 08.2013
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Desert Edge High School
Goodyear, AZ05.2009
Skills
- Direct Deposit Processing
- Account Balancing
- Administering Payroll
- Filing
- Dependable and Adaptable
- Drug Screening
- New Employee Paperwork
- Computerized Payroll Systems
- Accounts Payable and Accounts Receivable
- Computer Competency
- Data Entry
- E-Mail and Telephone Communication
- Employee Timesheet Processing
- Payroll and Benefits Administration
Timeline
Human Resources/ Payroll Clerk/Accounts Payable Clerk
Wellsprings Therapy Center Of Phoenix
03.2019 - Current
Card Services Representative
PSCU Financial Services
10.2018 - 03.2019
Fax Processor
Ciox Health
05.2018 - 10.2018
Patient Sitter
Abrazo West Campus
11.2015 - 01.2017
Hostess/Server
Red Robin
06.2009 - 08.2013
High School Diploma -
Desert Edge High School
Similar Profiles
Cherie De La CruzCherie De La Cruz
Chef at Wellsprings Therapy Center of GilbertChef at Wellsprings Therapy Center of Gilbert
Lovetta GibsonLovetta Gibson
Certified Occupational Therapist, Per-Diem at Wellsprings Of PhoenixCertified Occupational Therapist, Per-Diem at Wellsprings Of Phoenix
Kimberly SlaterKimberly Slater
Activity Director at Mirage/Wellsprings Post Acute CenterActivity Director at Mirage/Wellsprings Post Acute Center