Chelsie Rivera

Record keeping and reporting, liaison with families and programs, and collection and monitoring of fees and supplies. Prepares and maintains assigned reports, correspondence, and statistical and financial data pertaining to components within the CYP (e.g., CDC, CDH, SAC, YP, R&R, USDA). Ensures child registration and enrollment paperwork is complete and current. Maintains files and records. Conducts research of records and follows up in order to resolve discrepancies and problems. Notifies supervisor of any discrepancies and informs supervisor of any issues/ problems that cannot be resolved.

• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Managed payroll processing and benefits to compensate employees for service rendered.
• Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
• Reviewed and screened applicant resumes to identify qualified candidates.
• Resolved employee complaints and grievances successfully through mediation and collaboration.
• Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
• Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
• Developed and coordinated employee training programs to improve productivity and performance.
• Developed and implemented onboarding and orientation programs for new employees.
• Administered employee benefits programs and assisted with open enrollment.
• Assisted with writing job postings and job descriptions for boards.
• Advocated for staff members, helping to identify and resolve conflicts.
• Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.